IT Service Desk Lead - Incident & SLA Champion
$65k - $85kFontainbleau
Fontainbleau in Las Vegas is hiring an IT Service Desk Assistant Manager to lead and supervise the day-to-day operations of the Service Desk. This role entails ensuring high-quality technical support and managing ticket escalation workflows. The ideal candidate will possess strong leadership skills and a proven track record in IT support. The position offers a competitive salary range of $65,000 to $85,000 annually depending on experience, alongside an inclusive work environment emphasizing diversity and customer satisfaction. #J-18808-Ljbffr Fontainbleau
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- ...partners with high-quality desk-side service, technical support,... ...*** Support the IT Operations function with... ...Responsible for handling incidents related to computers,... ...distribution platforms.* Champion collaboration across... ...Resort. As one of the leading global developers of...SuggestedRemote workShift workNight shift
- SCHNITZER INVESTMENT CORP in Las Vegas, NV is seeking an IT Service Desk Tier III professional. This role will be responsible for diagnosing and resolving client issues, providing exceptional customer service, and supporting multiple offices across the region. Ideal candidates...Suggested
$56k - $70k
Service Desk & Facilities Lead Must be in Southern NV and have a reasonable commute to Las Vegas, NV due to in‑office requirements. Schedule Full‑Time... ...Service Desk & Facilities Lead who is experienced in IT service desk operations and has strong problem‑solving skills...SuggestedFull timeCasual workWork at officeLocal areaRemote workWork from homeMonday to Friday- ...LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently looking... ...external partners with high-quality desk-side service, technical support, and troubleshooting... ...maintaining, and sustaining systems. Handle incidents related to computers, software...SuggestedRemote workShift workNight shift
- ...contract supporting a leading global gaming organization... ...strong experience in IT infrastructure, operations... ...: Serve as a champion for Agile principles, practices... ...and iterating on incident response plans and running... ...focused on improving IT service delivery, operational efficiency...Contract work
- ...Vegas Reports to: IT Support Manager Pay... ...very customer-oriented service environment, and other... ...and escalation of Major Incidents using the approved IT escalation... ...all standard service desk policies and procedures... ...IT MSP Technical Team Lead to help lead our...Remote workFlexible hoursShift work
$27.68 per hour
...Position Overview The IT Technician II is responsible for maintaining the integrity of all computer workstations and associated software... ...their technology issues Ability to open and close tickets for incidents, changes, work orders, etc. Ability to create an SOP for certain...Hourly payPermanent employmentTemporary workFor contractorsLocal areaRemote workFlexible hoursNight shift$65k - $85k
Position Overview The IT Service Desk Assistant Manager leads the day-to-day operations of the Service Desk, ensuring responsive, high-quality technical... ...serves as a primary escalation point for complex incidents, coaches technicians, and partners with IT leadership to...Permanent employmentTemporary workLocal areaFlexible hoursNight shift- A leading transportation technology company in Las Vegas is seeking a (Senior) Fleet Support Engineer to maintain and optimize the infrastructure... ...for its driverless fleet. The role involves L1 support for incidents and customer requests, along with extensive debugging and...
- ...efficiency and reliability of our vehicle and remote driving station fleet which leads to high quality service that our users love. What you’ll be driving L1 support and on-call for incidents and customer support requests involving vehicles, remote driving stations,...Live inRemote workRelocationRelocation package
$77.75 per hour
...reviews to identify root causes. Parse and interpret vehicle logs and translate findings into physical system implications. Lead post-incident reviews and drive corrective actions. Documentation & Knowledge Building Develop, document, and continuously improve...Hourly payContract workRemote workFlexible hoursShift workNight shift$90k
...term relationships with commercial clients, service providers, local, state, and federal... ...Upholds ADB's safety culture onsite, leads by example and drives the philosophy of ZERO... ...throughout all project sites Culture champion; leads by example and influences engagement...For subcontractorSummer workWork at officeLocal area$117.5k - $234.5k
...inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live... ...across systems Manage mobility incidents and escalations, including vendor escalations... ...and Unified Communications Ensure SLA adherence across issues, problems, requests...Temporary workLocal area- A leading hospitality company in Las Vegas is seeking a Technology Support Engineer to provide desk-side service and technical support. Responsibilities include managing incidents, configuring equipment, and collaborating with IT teams. Candidates should possess a Bachelor...Full time
- IT Technician IV, Information Technology Department, Kirk Kerkorian School of Medicine... ...for various departments. Communicate incidents or changes to customers. Minimum Qualifications... ...as an IT Technician III in Nevada State service; OR an equivalent combination of...Work experience placement
- ...Manager, AI-Native Software Engineering leads a team of engineers building and maintaining... .... Identify and address technical debt; champion sustainable engineering practices.... ...predictability, CI/CD pipeline health, production incidents, defect backlog trends, and system...Work at officeRemote work
$125k - $135k
...quality, expertise, and innovation. As a leading global cannabis provider, our brands—... ...and Grassroots—offer premium products and services in both medical and adult-use markets. Join... ...-growth, purpose-driven company that champions corporate social responsibility through...Permanent employment- ...Technical Account Management, Customer Success Leading DLP AI Cybersecurity Provider | Remote (... ...success story . Triage Like a Cyber Incident Commander Partner with Engineering to... ...Relationship Fortifier - Turn one DLP champion into an internal cybersecurity sales force...Full timeRemote workWork from homeSleeping nightsFlexible hoursNight shift
- Wynn Las Vegas is looking for a Manager of IT Application Support to join their IT team in Las Vegas, Nevada. This position is essential for overseeing all support analyst and technician personnel, ensuring tasks are completed in a timely manner, and collaborating with...
- ...strong in at least one of the following layers (with a willingness to be trained on the other): CAN Layer & Unified Diagnostic Services (UDS) troubleshooting. High-Speed Automotive Ethernet networks. * Strong experience working in a Linux terminal to analyze logs...Remote workShift work
- ...Bachelor's degree in Electrical Engineering or Computer Engineering. Experience with low/high voltage circuits, Unified Diagnostic Services (UDS), and safe troubleshooting. Understanding of hardware and software systems architecture, communications to support in an...Work experience placementImmediate startRemote work
$55k
...Showing 1 location Description Job Title: IT Support Administrator Location: Las... ...Smart City Networks is the nation’s leading provider of technology services for convention centers and meeting... ...On-Call Support Respond to critical incidents and make independent decisions under...Full timeRemote workNight shift$138.2k - $180k
...power of learning. As a Director of Software Engineering, you will lead innovative products and shape AI-driven engineering teams.... ...modern frameworks, principles, automation, and generative AI. Champion a culture of continuous learning and professional development, offering...For contractorsWork experience placementLocal area- Boyd Gaming is seeking an IT Operations Center Specialist I to join our 24/7 IT Operations... ...solving skills, and exceptional customer service abilities. The ideal candidate will have... ...be responsible for troubleshooting and incident response. A high school diploma and...
- Job Description IT Operations Center Specialist I - Join Our 2... ...delivering exceptional customer service in a fast‑paced environment?... ...provide frontline monitoring, incident response, and technical support... ...working in a service desk, network operations center (NOC...Work at officeLocal areaFlexible hoursNight shift
- Taurean Consulting Group is a 100% Woman-Owned IT Staffing and Project Solutions company... ...(or Manager) of Application Support to lead a high-performing team supporting critical... ...escalation point for complex application incidents Strong knowledge of IBM i / AS400 / Power...Full timeFor contractors
$13 - $18 per hour
...Full Time Salary Range: $13.00 - $18.00 Hourly Position Summary The IT Support Specialist I – Retail (Level 1) is an entry-level IT... ...change management processes. Does not act as a project owner or lead. Hardware & Peripheral Support (Level 1 / Assisted Level 2) Perform...Hourly payFull time- ...Innovation | Genuineness | No Ego, Full Ownership About the Role An IT Technician is responsible for installing, maintaining,... ...Maintain accurate IT asset inventories, technical documentation, and service records. Support the setup, maintenance, and troubleshooting of...Full timeRemote workWorldwide
- UVeye is seeking a Technical Customer Support Engineer Tier II for their Las Vegas location. This full-time position involves providing technical support to customers and assisting in product installations and troubleshooting. The ideal candidate will have a Bachelor's ...Full timeAfternoon shift
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