Laboratory - Phlebotomist

Phlebotomist

Phlebotomist - 40 hours/week - Certification required. Proficient with Hospital Information System (HIS) and Laboratory Information Systems (LIS) to release orders or register patients as needed. Performs patient registration, payment collection, data entry of demographic and insurance information and other procedures as necessary to support efficient sample processing. Transfers patient test requests from scripts, requisitions, and verbal orders into the HIS and laboratory computer systems. Answers and screens telephone calls in a professional and helpful manner. Resolves unusual or unclear test orders by contacting the physician, nurse, or reference laboratory and documents actions taken. Refers all unresolved issues to the appropriate supervisor. Generates lists and labels. Runs daily reports. Reviews order monitor and investigates the collection summary report. Assesses orders for special collection requirements, patient preparation, and appropriate order of draw. Accurately identifies patients using two patient identifiers. Proficiently performs phlebotomy on patient population to obtain blood specimens. Adheres to safety protocols and infection control practices at all times. Possesses the ability to assess patient response to procedures and interact with the patient at a level that is understandable and comfortable for the patient. Assesses patient reactions to procedures and adjusts processes as indicated. Obtains medical or supervisory assistance as necessary. Accurately identifies and labels specimens with patient name, date of birth, date and time of collection, and collector code. Assures specimen integrity by using aseptic technique and following appropriate procedures. Proficiently collects other samples as indicated including throat swabs, MRSA swabs, urine samples, heel sticks, finger sticks, blood cultures, and blood bank specimens. Performs arterial punctures to obtain blood specimens from adults including the appropriate collection charge. Performs glucose tolerance and hormone stimulation specimen collections within specified time increments, as well as accurate patient preparation. Performs specialized sample collections including breath alcohol testing, random urine drug screens, pre-employment urine drug screens, and legal urine drug screens. Receives and accesses collected specimens using LIS, examines for testing acceptability, centrifuges and aliquots specimens as needed, and delivers them to the appropriate section in the laboratory or batches specimens for courier pick-up. Appropriately notifies testing personnel of stat requests. Accepts specimens from a variety of internal and external customers, sorts samples, and resolves specimen identification or requisition issues. Utilizes LIS to appropriately receive specimens, package, and track specimens for transportation to reference laboratories. Possesses working knowledge of insurance processes specific to reference laboratories to assure billing is done in accordance with government regulations. Is knowledgeable of general insurance information as related to registration and basic rules related to billing such as proper use of collection dates. Drives laboratory personal vehicle to client sites, patient homes, or facilities. Performs accurate specimen collection at client sites, patient homes, or facilities. Transports specimens properly to the lab. Assures receipt of samples to the laboratory. Performs limited waived testing including blood glucose monitoring according to established procedures. At the supervisor's discretion, performs rapid tests according to established procedures. Performs quality control procedures and proficiency testing accurately and as closely as possible to patient testing. Calls critical results to the appropriate licensed caregiver and charts reports as needed. Depending on location, may be required to perform electrocardiogram tracing ten lead and pediatric EKGs. Communicates critical results to authorized personnel. Performs result entry in the LIS. Performs temperature checks. Cleans and checks laboratory glassware. Assists with inventory and maintenance of supplies at an appropriate level. Submits orders for supply acquisition, receives, and stocks supplies. Fills supply requests from clients and providers. Assists with orientation and training of new staff. Coaches in customer service excellence on an ongoing basis. Assures competence of new staff prior to release from training program. Provides input for performance evaluations for phlebotomy staff to the supervisor. Provides mentorship to phlebotomy staff as needed. Works collaboratively with supervisor to ensure adequate staffing and skill mix. Evaluates new products as necessary and provides written documentation of evaluation activities as required by regulatory agencies. Demonstrates exemplary phlebotomy skills with all types of patients and uses these skills to serve as a resource to the phlebotomy team

About Cynet Health Cynet Health is a Joint Commission-accredited, Minority-Owned healthcare staffing agency headquartered in Sterling, Virginia, proudly serving healthcare facilities across the United States since its founding in 2010. As one of the nation's largest and fastest‑growing healthcare staffing firms in the nation, we staff thousands of nursing, allied health, locum tenens, pharmacy, therapy, direct‑hire, and non‑clinical professionals across hospitals, clinics, long‑term care facilities, labs and more. We're one of the most decorated staffing agencies in America-ranked a Top Travel Nursing Company by BluePipes, recognized among the fastest‑growing and most diverse staffing firms by Inc. 5000, Staffing Industry, WBJ and USPAACC-and remain deeply committed to excellence, inclusion, and community impact.

We offer competitive benefits, including:

• Medical, dental & vision insurance
• 401(k) with employer match
• Free and unlimited continuing education units (CEUs)
• Disability insurance
• 24/7 dedicated Care Line and clinical liaison support
• Personalized career consultant and "single point of contact" service
• Industry‑leading pay rates, loyalty rewards & referral bonuses
• Free tax return assistance for travelers

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