Construction Governance, Operations Analyst

Responsibilities Support the administration and continuous improvement of governance processes, ensuring alignment with client requirements and JLL standards. Monitor and document adherence to defined workflows, tracking observations, risks, and gaps for leadership review. Maintain and update governance artifacts such as Quick Reference Guides, templates, tracking tools, and reference materials to support audit readiness and operational excellence. Prepare governance and compliance summaries, reports, and materials for internal, client, and audit use. Act as an escalation point for project team members regarding governance and process adherence, providing accurate process information and guidance. Identify, document, and accelerate governance, compliance or training‑related risks and recurring issues through established channels. Coordinate and track onboarding activities, partnering with Learning & Development and Operations Leadership to ensure timely and complete onboarding, training and readiness for new hires. Deliver or facilitate approved onboarding and refresher training, ensuring content is current and accurate, and address additional training needs proactively. Participate in client governance and operations meetings, demonstrating professionalism and discretion while supporting process‑related discussions and escalations. Qualifications 3–6 years of experience in operations support, governance support, project coordination, PMO, or a related role. Demonstrated ability to administer and improve governance processes aligned with organizational standards. Experience monitoring workflows, documenting adherence, and handling governance artifacts such as Quick Reference Guides, templates, and tracking tools. Proven ability to prepare governance and compliance summaries, reports, and supporting materials for audits or leadership review. Strong written and verbal communication skills, including presentation abilities and effective customer service. Proficiency with Microsoft Office applications, particularly Word, Excel, PowerPoint, Teams, and Zoom. Ability to work independently and collaboratively, demonstrate initiative, and manage multiple priorities and deadlines effectively. Detail‑oriented, organized, and able to identify and respond to compliance or process‑related risks. Professional presence and discretion in client and team interactions. #J-18808-Ljbffr Jobtailor