Inside Sales Representative

Job Summary: Inside Sales Representative Department: Inside Sales Reports To: Inside Sales Manager / General Manager FLSA Status: Non-Exempt Company Summary EMJ is a leading supplier of Steel and Aluminum Bar, Tubing, and Plate to manufacturing companies in North America and around the world. Our broad network of facilities, superior inventories, extensive value-added processing capabilities, and world-class technology enables EMJ to provide unsurpassed service to our customers. This position is part of the Inside Sales job family, responsible for promoting and maintaining sales by originating and developing leads, performing sales (over the phone or email), and handling incoming inquiries. The role is key in selling both fabricated and non-fabricated steel to industrial establishments using metallurgy and product applications. The representative manages customer relationships, processes orders, provides delivery and product details, and supports the sales process, occasionally performing outbound follow-ups and coordinating with operations and the Test Reports Department. Compensation: $23.52 - $24.52 per hour. Sales Incentive Program: Eligible Inside Sales Representatives participate in a quarterly Sales Incentive Program designed to reward performance in alignment with company goals. Incentives are based on individual gross profit billed, as well as a pooled bonus distributed based on team performance and sales management-defined programs. Sales Incentive Guarantee: In addition to base pay, this position offers a guaranteed incentive of $2,000 per quarter during the first year, first 4 quarters, of employment. After this time period, incentive earnings are based on performance. What We Offer Medical, dental, and vision coverage with affordable employee contribution rates. 401(k) plan with company match up to 4%. Life and AD&D insurance, short- and long-term disability coverage. Employee Assistance Program (EAP), including counseling, legal, and financial support. Paid Time Off (PTO) and 9 paid holidays. Flexible Spending Accounts for healthcare and dependent care. Wellness incentives and access to LiveHealth Online. Employee discount program with over 30,000 deals. Community engagement and volunteer opportunities. Physical Requirements Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Work Environment: Office setting; controlled temperature environment Physical Requirements Stand or Sit (Stationary position), Walk (Move, Traverse), Use hand/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position), See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess), Talk/hear (Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information), Reaching, Repetitive Motion Function in the Job Sedentary Work- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Travel Requirements Up to 10% travel may be required. Essential Job Duties Sell products for distribution to business and industrial establishments or individuals at sales office. Serve as the primary contact for customers, maintaining customer relationships and addressing issues with assigned accounts. Manage customer accounts to grow business opportunities. Develop sales strategies and action plans to assess buying potential and product requirements. Develop new prospects and interact with existing customers to increase sales. Respond to incoming calls and email inquiries; take and process sales orders. Determine pricing and delivery charges using computer systems and customer history. Coordinate with the Test Reports Department for certification requirements. Required Skills & Qualifications 1-2 years of relevant experience or any equivalent combination of education and experience. High School diploma/GED required; bachelor's degree preferred. Strong knowledge of sales principles, customer service processes, and the metals industry. Ability to multi-task, prioritize, and manage time effectively. Excellent verbal and written communication skills; strong virtual presence and listening skills. Strong analytical and problem-solving skills. EEO Statement Reliance, Inc. IS A DRUG-FREE WORK ENVIRONMENT EEO/DISABILITY/VETERAN #J-18808-Ljbffr Earle M. Jorgensen Company