Billing Specialist

Billing Specialist

SERVPRO Team Fosdick, is the premier fire and water cleanup and restoration company in Northeast Ohio. We have expanded our operations to include 13 franchises in the Cleveland, Akron, Mansfield and Toledo areas. Due to our recent growth, we are seeking a highly motivated, detailed-oriented, and organized Billing Specialist. The Billing Specialist is a key member of the Shared Services team who works closely to bill, estimate, monitor, track, and coordinate open jobs. In addition, the position is also responsible for communicating billing, estimates and status updates with customers/insurance carriers.

Primary roles and responsibilities include:

• Review and ensure the job file contains all carrier requirements throughout the production cycle
• Prepare and finalize invoices to customer and insurance carriers
• Create job estimates for mitigation projects using Xactimate
• Communicate and monitor status of projects with project managers and insurance companies
• Prepare job file uploads and reports
• Communicate with clients regarding inquiries on projects
• Create and submit final billing documentation for invoicing

Experience and requirements:

• High school diploma or equivalent
• Working knowledge of current business software technologies
• Superb customer service, administrative and verbal/written communication skills
• Experience in the restoration or insurance industry is desired
• Experience in billing activities and writing estimates
• Excellent organizational skills and attention to detail

Benefits:

• Competitive salary
• Medical/Rx insurance
• Dental and Vision Insurance
• Paid Vacation and Holidays
• Basic and Voluntary Life Insurance
• 401(k) plan with Company match

Compensation: $20.00 - $24.00 per hour