Real-Time Service Call Coordinator
Burroughs in
Burroughs is seeking a dispatcher to provide real-time management of maintenance and project service calls. You will ensure Burroughs technicians are as efficient as possible and that customer SLAs are met, while reducing the day-to-day call management workload for the District Manager. In this office-based role, you will monitor calls by region, reassign based on SLA, location, and technician availability; handle escalations with technicians and district managers; document actions in the #J-18808-Ljbffr Burroughs in
Vacancy posted 2 days ago
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