Client Service Manager

$65k - $75k

Dragonfly Pond Works

Job Description

We are looking for a Client Service Manager to drive sales and revenue growth by building strong relationships with clients in the Rehoboth Beach, DE area. This is an exciting opportunity to join a growing team with a focus on customer satisfaction and business growth .

Location : Rehoboth Beach, DE 19971

Pay : $65,000 - $75,000 Base Salary + Incentive Plan

Requirements

2+ years of client-facing experience in stormwater or aquatic services
Sales, relationship development, or customer service experience
College degree preferred
Proficiency in Microsoft Excel, PowerPoint, and Word
Strong written and verbal communication skills
Excellent interpersonal, organizational, and time management skills
Ability to lift up to 50 lbs
Valid driver's license and a clean driving record
Ability to work well in a team environment, independent thought and critical thinking, business acumen, and an internal motivation to succeed.

Key Responsibilities

Pursues new leads generated by existing client base, digital campaigns, and tradeshows.
Responds to and acknowledges all client inquiries in a prompt and professional manner.
Identify and target potential clients through research and data mining
Connect with decision-makers via phone and email
Serve as the main point of contact for all client inquiries and requests
Estimate and generate proposals for new and existing clients
Recommend additional services to current clients
Develop and implement relationship-building programs (e.g., site meetings, lunch & learns, etc.)
Perform physical tasks such as driving, walking on steep slopes, bending, and kneeling

Benefits & Perks

Health, Dental, and Vision Insurance
401(k) matching
Life Insurance
Pet Insurance
Flexible Spending Accounts
Paid Time Off & Holiday Pay
Employee Assistance Program

Dragonfly Pond Works is a leading environmental service company specializing in stormwater management. Since 2006, Dragonfly has provided routine maintenance and repairs on stormwater devices, lakes, ponds, wetlands, and underground facilities.

We are proudly an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Job Posted by ApplicantPro

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Vacancy posted 11 days ago

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