API technical analyst
Omni Inclusive
Job Title
So here is what I am looking for:
Operational prod support skills supporting channels (web/mobile/contact center/IVR)
Some experience in planning and execution of running channels from alternate data center
Understanding of channel technologies (web/ui/api) and channel architecture (T1/T2 /Tier 3 layers.. how they work etc)
Knowledge/Skills:
Some exposure to infrastructure components like Load balancers/API gateway/CDN.. Akamai for traffic distribution
Monitoring tools (splunk/Dynatrace).. don't have to be expert, but should have exposure
Knowledge of web servers, Kubernetes (cloud openshift if possible)
Some AWS if possible
Writing test cases on how to test channels/components out of alternate site (testing / success criteria/ connectivity from alternate site to primary site.. call it leak)
Assist with Planning and execution of test cases until PT date
Will need him at times to work few hours on weekends since we will execute the throttle traffic to channels during Weekend
Mandatory skills for the Analyst - Java, Web Server, API, Kubernets/OpenShift with end-to-end understanding of how applications are architected and understanding of infrastructure components
Vacancy posted 2 days ago
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