ERP Systems Specialist

Job Description

Sol-ti is the Highest Velocity Refrigerated Beverage Company in the United States

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Sol-ti’s success resides in consistently developing the highest quality Living Beverages backed by our Employee-Owned team that brings energy and excitement into their daily work with a passion for healthy living and sustainability.

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Sol-ti means ‘of the sun’ or ‘you are the sun’. We are committed to helping individuals shine while also preserving the planet with the use of sustainable glass packaging.

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Company Summary

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Headquartered in San Diego, California, Sol-ti is one of the fastest-growing refrigerated beverage companies in the United States, creating premium organic wellness beverages and supplements enjoyed by consumers nationwide. Our products can be found at leading retailers, coffee chains, and foodservice partners across the country. Backed by an employee-owned culture, we're building the next generation of functional beverages and Superfoods through innovation, operational excellence, and a commitment to quality.

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Career Basics

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Location: San Diego, CA

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Industry Type: Manufacturer

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Category: Information Systems / ERP

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Beverages: SuperFood Beverages, Wellness Shots, Functional Beverages

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Employment Type: Full-Time

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Reports to: Senior ERP System Administrator

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# of Direct Reports: 0

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*Hybrid role: 3 days on-site per week in San Diego (days set with your manager), with additional on-site days as business needs require, such as peak production, system implementations, or hands-on production support. Occasional travel to co-manufacturing facilities may be required. After-hours or on-call support is not a standard expectation; when needed for an implementation or specific business need, it will be infrequent and communicated in advance.

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Position Summary

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The ERP Systems Specialist is responsible for providing day-to-day support, maintenance, and troubleshooting of Sol-ti’s NetSuite ERP system and integrated applications. Reporting to the Senior ERP System Administrator, this role supports system configurations, existing customizations, reporting tools, and end-user technical needs to ensure system accuracy and operational efficiency.

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Working cross-functionally with Production, Operations, Finance, Sales, and Procurement, this position provides employee training, maintains Standard Operating Procedures (SOPs), and identifies opportunities for process improvement. The ideal candidate has 2–3 years of hands-on NetSuite experience, strong technical and problem-solving skills, and the ability to effectively support users in a fast-paced manufacturing environment.

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Career Responsibilities

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System Support & Escalation

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• Serve as the primary point of contact for NetSuite and integrated application support across departments.
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• Troubleshoot and resolve user issues, system errors, permissions, transactions, and reporting discrepancies.
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• Provide day-to-day EDI and integration support through SPS Commerce and Celigo.
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• Monitor system performance, identify recurring issues, and escalate complex requests to the Senior ERP System Administrator.
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Configuration & Maintenance

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• Maintain NetSuite configurations, including custom fields, forms, saved searches, reports, and workflows, in accordance with established standards.
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• Assist with developing, testing, and maintaining existing SuiteScript customizations and system enhancements using company-approved AI tools as appropriate.
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• Maintain accurate master data, including inventory items, assembly items, Bills of Materials (BOMs), and revisions, in collaboration with Production and Procurement.
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Training, SOPs & Process Feedback

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• Develop and maintain Standard Operating Procedures (SOPs) and deliver end-user training on NetSuite and integrated systems.
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• Collaborate with Production, Operations, Finance, Sales, and Procurement to identify system challenges and opportunities for process improvement.
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• Monitor system adoption, gather user feedback, and recommend improvements to the Senior ERP System Administrator.
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Testing & Implementation

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• Follow Support Sandbox testing, user acceptance testing, and validation of system configurations and enhancements prior to deployment.
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• Assist the Senior ERP System Administrator with system implementations, updates, and go-live support.
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• Maintain documentation of system configurations, customizations, and process changes.
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Career Requirements/What we ask of you:

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• 2 to 3 years of hands-on NetSuite experience in system administration, technical support, or ERP operations.
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• Working knowledge of NetSuite configurations, including custom fields, records, saved searches, reports, and workflows.
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• Familiarity with SuiteScript 2.1, SuiteQL, and Advanced PDF/HTML templates, with the ability to troubleshoot and maintain existing customizations.
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• Ability to leverage company-approved AI tools to assist with technical troubleshooting, script maintenance, and documentation.
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• Understanding of ERP testing and implementation processes, including Sandbox testing and user acceptance testing (UAT).
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• Experience developing Standard Operating Procedures (SOPs) and delivering end-user training.
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• Strong analytical, problem-solving, and communication skills, with attention to system accuracy and data integrity.
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• Ability to work independently, collaborate across departments, and support employees in a manufacturing environment.
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Preferred Qualifications (not required)

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• Experience with EDI systems, including SPS Commerce, and ERP integrations such as Celigo.
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• Familiarity with e-commerce platforms such as Shopify, Amazon, or ShipStation.
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• Experience with Warehouse Management Systems (WMS) and inventory management processes.
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• Knowledge of NetSuite manufacturing functionality, including lot tracking, expiration date management, and production transactions.
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• NetSuite certifications, such as SuiteFoundation, Administrator, or ERP Consultant.
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• Experience supporting third-party logistics (3PL) providers or manufacturing partners.
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What we offer you:

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• $80,000 to $92,000 annual base salary, based on experience (exempt)
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• Employee Equity Incentive Plan
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• Performance-based bonuses
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• Health Insurance programs with industry leading contributions towards your premium
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• Referral Programs and free access to our functional beverages and supplements to enjoy while at work or home
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• 80 hours of paid time off, two floating holidays and eight paid company holidays.
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Sol-ti Values

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We each have an inner light. At Sol-ti, we encourage you to Let Yourself Shine while also encouraging others to shine their brightest. We are committed to helping individuals shine through Liquids of Vitality while also preserving the planet with the use of sustainable glass packaging.

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Create the Best Product: Best in Glass

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Did you know that most of the other beverages on the market use petroleum based single-use plastic packaging? Not only is this harmful to our oceans and landfills, it is also not sustainable. From the start, we have been committed to bottling in glass for purity, people, and the planet.

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Our unique UV Light Filtration process uses light rays to preserve our liquid without pasteurizing it – eliminating spoilers without pasteurizing it – so you can enjoy organic, Glass Bottled, Living Beverages.