CBO Patient Financial Experience Specialist

Job Description GENERAL SUMMARY: Under general direction, the CBO Patient Financial Experience Specialist is responsible for Henry Ford Health true and residual Self-Pay accounts. Identifies and determines in accordance with established policies and procedures - the accuracy and completeness of patient financial, insurance and demographic patient information to ensure patient responsibility is accurate. Qualifications: Qualifications

EDUCATION/EXPERIENCE REQUIRED:

High school diploma or equivalent One-year prior experience in a healthcare revenue cycle position

PREFERRED QUALIFICATIONS:

College coursework in accounting, business, or healthcare administration Intermediate knowledge of Microsoft suite products

CORE COMPETENCIES:

Effective communication with patients, colleagues, and leadership Ability to work independently Proficiency in patient financial, insurance, and demographic information management Knowledge of healthcare billing policies and procedures #J-18808-Ljbffr Henry Ford Health