Public Safety Officer I

Public Safety Officer I – Day Shift

Johns Hopkins All Children's Hospital | St. Petersburg, Florida

Join the Public Safety team at Johns Hopkins All Children's Hospital and help create a safe, secure, and welcoming environment for patients, families, visitors, and staff. As a Public Safety Officer I, you will serve as a visible presence throughout the hospital, respond to emergencies, provide customer service, and support the hospital's mission of delivering exceptional pediatric care.

Position Summary

The Public Safety Officer I is responsible for ensuring the safety and security of patients, visitors, and staff throughout the facility. This role works closely with healthcare professionals to maintain a safe and orderly environment, respond to emergencies, provide assistance as needed, and ensure no weapons or other prohibited items enter the hospital. This is an excellent opportunity for individuals seeking a meaningful career in healthcare security.

Key Responsibilities

• Patrol assigned areas of the hospital, including patient care units, entrances, parking areas, and exterior grounds.
• Monitor surveillance cameras, alarm systems, and access control points to identify and respond to security concerns.
• Respond promptly to requests for assistance from patients, visitors, and staff.
• Provide escorts, directions, and customer service support.
• Assist with visitor screening, access control, and enforcement of hospital safety policies.
• Conduct routine inspections of emergency exits, safety equipment, and life safety systems.
• Support emergency response efforts, drills, special events, and crowd control activities.
• Collaborate with clinical staff, security personnel, and emergency responders during critical incidents.
• Complete incident reports and maintain accurate documentation of security-related activities.
• Maintain professionalism, confidentiality, and respect in all interactions.

Required Qualifications

• High school diploma or equivalent.
• Valid driver's license and the ability to maintain driving privileges in accordance with Johns Hopkins Health System requirements.
• Must be at least 21 years old to apply. Exceptions may be considered for candidates with military, law enforcement, or comparable healthcare security experience.
• Successful completion of post-hire training and certification requirements, including CPR, Stop the Bleed, Narcan, and De-escalation training.
• Possession of a Florida Security "D" License or the ability to obtain the license within 180 days of employment.

Driving Eligibility Requirements

As part of the pre-employment process, a Motor Vehicle Record (MVR) check and a SambaSafety risk assessment will be conducted.

• Candidates must have no more than 5 points on their MVR.
• Candidates must have no more than 8 points from driving-related infractions, violations, or convictions on their SambaSafety risk assessment.
• Candidates must have no more than 15 points resulting from any non-valid license status on their SambaSafety risk assessment.
• Both assessments are completed separately. Failure to meet either requirement will result in disqualification from the pre-employment process.

Preferred Qualifications

• One year of security, healthcare security, law enforcement, military, or customer service experience.
• Additional education or coursework in security, law enforcement, criminal justice, or healthcare-related fields.
• Healthcare security certifications such as Certified Healthcare Security Officer (CHSO) or Certified Healthcare Protection Administrator (CHPA).

Knowledge, Skills & Abilities

• Strong communication and interpersonal skills.
• Ability to remain calm and make sound decisions during emergencies.
• Excellent customer service and conflict-resolution skills.
• Ability to work effectively with diverse populations in a healthcare environment.
• Commitment to professionalism, confidentiality, and patient-centered service.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to climb stairs, bend, stoop, squat, and reach as needed.
• Ability to lift up to 50 pounds.
• Ability to safely assist in restraining or apprehending aggressive individuals as part of a response team.
• Ability to work indoors and outdoors in varying environmental conditions.

Why Johns Hopkins All Children's Hospital?

At Johns Hopkins All Children's Hospital, you'll be part of a nationally recognized healthcare organization dedicated to improving the health and well-being of children and families. Our Public Safety team plays a critical role in ensuring a safe environment where world-class patient care can thrive.

Apply today and become part of a team committed to safety, service, and excellence.