Front Desk Coordinator

Front Desk Coordinator Location: Columbus, OH | Onsite | Full-Time Salary: $17 - $19 per hour Job Overview CAPS is a leading MedSpa in Central Ohio seeking a Front Desk Coordinator to ensure outstanding patient experience and efficient front desk operations in our state‑of‑the‑art Surgery Center and other locations. The role includes answering phone calls, scheduling appointments, registering patients, verifying insurance, collecting payments, and coordinating with clinical teams. Responsibilities Answer incoming calls promptly, screen calls, take messages, and provide information. Schedule and update patient appointments throughout the day. Check voicemail from the previous evening. Greet patients and visitors in the waiting area. Manage patient registration forms, HIPAA acknowledgment, and insurance verification. Collect payments and copayments, reconcile and deliver them to the Billing Team. Maintain a neat and professional reception and retail area. Use the computer system accurately for scheduling and patient check‑ins/outs. Exhibit professionalism in all interactions with patients and staff. Perform other duties as assigned. Qualifications Previous experience in customer service and front desk roles. Experience in aesthetics, dermatology, cosmetology, and/or healthcare industries preferred. Benefits Competitive salary and benefits package including medical, dental, vision, paid time off, holidays, 401(k) with profit sharing, company-paid life insurance, employee assistance program, employee discounts, tuition reimbursement, and professional development assistance. Work in a state‑of‑the‑art Surgery Center with top‑tier clinical professionals. Opportunities for advanced career growth and ongoing training in a supportive environment. Part of a respected, patient‑centered organization with award‑winning surgeons and a collaborative team. The job description is not an employment contract and does not alter the "At Will" employment relationship. Duties and responsibilities may change as needed by the business. #J-18808-Ljbffr Aesthetic Partners