Specialty Coffee & Beverage Service Technician

Beverage Service Technician

Position at Whaley Foodservice

***Hiring Immediately!!!***

***Sign On Bonus Available for Qualified Service Technicians***

Location: Orlando, FL

Whaley Beverage is a new division of Whaley Foodservice that is looking to hire a professional that is enthusiastic about the coffee and beverage industry. This technician will be responsible for performing repair, maintenance, installation, and/or refurbishment work for commercial beverage-related equipment such as coffee, tea, juice, or espresso machines in different segments.

Pay Rate: $24.00-28.00/hour

We Offer:

• Sign-On Bonus Potential for Experienced Technicians
• Competitive salary & On-call pay
• Paid Training and career development opportunities
• Paid Holidays & Generous Time Away Program (PTO)
• Medical, Dental, Vision, Life Insurance, and 401k with a company match
• Short-Term & Long-Term Disability Insurance
• Other benefits include company work vehicle, uniforms, company phone and iPad, dispatched from home & rotating on call paid portal-to-portal.
• Enjoy the benefits of our Town Shares Program share in our company's success!

Job Responsibilities:

• Repair, maintain, install, or refurbish equipment according to an established service schedule, company and factory standards and within acceptable time frames as well as troubleshoot and rectify potential problems on location.
• Apply knowledge of products and seek additional training and education as appropriate.
• Document legibly and accurately all work completed and submit such orders to office personnel according to company policy.
• Work closely with management to ensure timely scheduling of work.
• Employees must maintain service vehicle in a clean manner at all times, including keeping up with scheduled maintenance on company vehicles according to company policy.
• Maintain clean, organized, and safe work environment.
• Maintain vehicle stock of service parts and tools to ensure service efficiency.
• Build and maintain customer relations in the field to ensure excellent customer service and enhance the company's image.
• Offer assistance and instruction to other employees as needed in a teamwork setting.
• Conduct preventative maintenance to improve performance and reduce service issues.
• Maintain accurate records of repairs, replacement parts, and maintenance activities.
• Perform other related duties as assigned.

Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. As well as completion of a satisfactory background check and drug screen required.

Certificates and Licenses: Required licenses include a Valid Driver License and driving record that aligns with our safety standards. Preference will be given to technicians with additional certifications such as CFESA Certifications and/or Journeyman Licenses or with training certificates from manufacturers and/or service representatives.

Education/Experience: Must be at least 19 years of age. At least three years of related experience and/or training; or equivalent combination of education and experience.

Communication Skills: Ability to read, analyze, and understand technical documents and schematics. Ability to write clear and legible maintenance logs. Ability to effectively present information and respond to questions from managers, employees and customers.

Math Ability: The employee needs the ability to work with and understand metric and standard units of measure in weights and pressures.

Reasoning Ability: The employee needs the ability to define problems and can diagnose and repair electrical and mechanical issues. Including making decisions both in the best interest of the customer and company.

Technology: To perform this job successfully, an individual should have knowledge of the internet, smartphones, and tablets. Individuals should have knowledge of Microsoft Word, Excel and Outlook or similar programs.

Work Environment: The work environment characteristics described here are those an employee can encounter while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee will frequently be exposed to moving mechanical parts, exposed electrical connections, and high-pressure steam. Overtime and on call time may be required.

Physical Demands: The physical demands described here must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms. The employee is frequently required to stoop, kneel, crouch and crawl. The employee must occasionally lift and/or move up to 75 pounds, walk, sit, stoop, kneel, crouch or crawl, talk, hear, taste and smell.

Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.