Patient Care Manager, Pediatric Emergency Department - Full-Time, Days

Job Description

Be a part of a world-class academic healthcare system, University of Chicago Medicine , as a Patient Care Manager in the Comer Emergency Room department.


Comer Children's Hospital located in Hyde Park, is a state-of-the-art 172-bed hospital dedicated to caring for infants, children, teens and young adults. Comer Emergency Department is a Level 1 Pediatric Academic Trauma Center dedicated to providing high-quality, evidence-based care to the children of South Side of Chicago and beyond. With 2 trauma bays, 1 special procedures room and a dedicated resuscitation bay, we are equipped to handle the most critical situations. We are proud to be recognized as an exemplary pediatric emergency department, having received the Emergency Nurses Association's prestigious Lantern Award for 2024-2027. This position is a 100% onsite opportunity . You will need to be based in the greater Chicagoland area.

The Patient Care Manager has the responsibility and accountability with the Nursing and Medical Directors for planning, organizing and directing of all activities related to patient-centered care, fostering nursing excellence and the retention and recruitment of staff on a designated unit in the care center.

Essential Job Functions:

• Demonstrates a working knowledge of collective bargaining agreements.
• Excellent interpersonal communication skills to maintain an open network of communication among staff members, care center and sector leadership, and other health care professionals and departments.
• Communicating with Patients and Customers, Adjusting to Patient and Customer Needs Respecting One Another, Maintaining an Appropriate Environment.
• Uses a broad theoretical knowledge base and the principles of patient centered care to assist in the establishment of patient centered care standards.
• Demonstrates clinical and leadership skills, serving as a role model for staff members.
• Recognizes and identifies clinical practice problems and facilitates solutions.
• Assists in the development, implementation, and monitoring of the budget within established guidelines.
• Schedules staff in accordance with patient care needs and union contracts.
• Provides and supports an environment which encourages staff to accept responsibility for learning as part of the development of their own professional practice.
• Complies with standards and regulations of various licensing, regulatory and accrediting agencies.
• Demonstrates awareness of and compliance with hospital policies and procedures.

Required Qualifications

• Graduate of an NLN accredited School of Nursing.
• Bachelor of Science in Nursing or higher
• Current Illinois RN license
• Three years of clinical experience in Emergency Medicine
• Charge Nurse experience with demonstrated leadership skills
• BLS Certification through the American Heart Association

Preferred Qualifications

• Master of Science in Nursing
• Level 1 Trauma experience
• Pediatric Experience
• RN experience in a Teaching Hospital
• Progressive Leadership experience

Position Details

• Full-time, 1.0 FTE
• Shift: Day, 8a-5p
• Unit/Department: Comer ED (Pediatric Emergency Department)
• Non-Union

About Us

We've been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment... with patients and with each other. We're in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you'd like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we're doing work that really matters. Join us. Bring your passion.

UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities

UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.

As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.

Compensation & Benefits Overview

UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.

The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.

Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.