Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License Reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY
I opened my agency in 1996 and currently lead a close-knit team of three. I'm a graduate of the University of Toledo and had the opportunity to play professional football before building my career in insurance. Throughout my agency career, I've also earned recognition as a Chairman's Circle qualifying agent.

Our agency offers health benefits, paid holidays, vacation and sick time, licensing reimbursement, and a strong commitment to work-life balance. With established systems and processes already in place, we give our team the tools and support they need to learn, perform, and grow.

I view this as more than just a job—it can be a life-changing career opportunity for the right person. I'm looking for someone who is a hustler, eager to learn, and motivated to grow personally and professionally. If you're ready to follow a proven system, challenge yourself, and discover what you're capable of, we'd love to meet you.

ROLE DESCRIPTION:
Mark Brandon - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.