Senior Manager, RevOps Reporting & Analytics

Role Description

Lead a team to analyze sales data, review and interpret complex data sets, and identify trends and patterns to inform decision-making processes.

• Evaluate market trends by conducting in-depth market research and analysis to ensure sales strategies align with evolving customer needs and market conditions.
• Develop reporting strategy and drive team to build sales reports by composing, developing, and maintaining dashboards and reporting frameworks using PBI and Excel to monitor important metrics, sales performance, pipeline health, quota attainment, and efficiency indicators.
• Leverage AI and automation tools to improve lead scoring, pipeline analysis, and customer insights.
• Support the sales team by improving GTM collaboration on account and product strategies. Increase seller confidence and time selling. Support sales goal attainment through access to leading and lagging indicators.
• Detail operational processes, AI use cases, and reporting methodologies in partnership with enterprise data analytics analysts.
• Optimize access to data and ensure quality, consistency, and structure required for accurate sales reporting, target measurement, and performance insights.
• Collaborate with collaborators across departments to align sales initiatives, data definitions, and analytical methodologies with broader organizational objectives.
• Provide actionable insights by delivering data-driven analysis. Translate sophisticated data into clear, compelling stories. Highlight key performance drivers, business implications, and recommendations to improve sales and grow the business.

Qualifications

• Education: Bachelor’s degree in business administration, data analysis, or related field.
• Experience: 8+ years of experience in sales analysis, business intelligence, or a related role.
• Technical skills: Proficiency in Excel, CRM platforms, Gong, SQL, and data visualization tools like PBI.
• Analytical skills: Strong ability to interpret and analyze complex data.
• Familiarity with AI tools, automation platforms, and generative AI applications.
• Communication skills: Strong communication and data storytelling skills, including the ability to distill complex analyses into concise, executive-ready narratives that influence decision-making.
• Problem-solving: Adept at identifying issues and recommending effective solutions.
• Time management: Ability to lead multiple projects and meet deadlines.
• Certifications: Certifications in data analysis or CRM platforms are a plus.
• Collaboration: Experience working with cross-functional teams to achieve business goals.

Benefits

• Comprehensive and rewarding Total Rewards package designed to support and empower employees.
• Participation in the company’s discretionary incentive bonus program.
• Bonus target amount of 20% Annual: Individual Target.
• Base pay range: $117,100.00 - $152,200.00 USD, varying based on work schedule, qualifications, experience, internal equity, and geographic location.

Company Description

Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.