L'Oréal Travel Retail | Business Manager | Gatwick Airport (40 hours)

Travel Retail L’Oréal Groupe, Business Manager, Gatwick Airport

Fasten your seatbelts and get ready to take off to our 6th continent. We have a borderless territory where our own capitals are top airports like Dubai, London, Delhi, Paris, or Istanbul. Beauty is a key success in Travel Retail… and the business is expected to double in 10 years! 

With their wide range of passenger profiles, innovative retail solutions and fantastic growth opportunities; Heathrow Airport Shops are the Flagships for L’Oréal Travel Retail!

When you love your work and the people you work with, amazing things happen…

Freedom to go beyond, that’s the beauty of L’Oréal.

Are you passionate about beauty? Do you love making people feel amazing? Are you an inspiring leader? Then we would love to connect with you!

Your Mission…

Your mission is to ensure the growth of L’Oréal and its business units in the platform, driving the business with an entrepreneurial mindset, providing business, consumer and retailer data analysis and reports. Creating strategic relationships at shop level, ensuring an inspiring and motivating place to work for our Team Leaders and BAs and guaranteeing the cooperation at LG level to achieve Travel Retail goals. 

Key Responsibilities…

-Detailed Business Analysis:

1. Track and consolidate weekly sales across the platform. Provide weekly reports to HM and RM.
2. Track and consolidate weekly animations results / feedback across the platform. Provide weekly reports to RM.
3. Track and consolidate on counter activations to increase the basket, providing weekly feedback to RM on ATV, UTP, consultations…
4. Track novelties, pillars and SPO performance across the platform. Guarantee right target stocks, stock availability across main and non-main shops and perfect execution. 

-Competitor and Market Analysis 

1. Track Shop and Platform trends across the platform - category mix, number of passengers, top destinations…Provide weekly report to Retail Manager. 
2. Track Competitors - Provide weekly feedback to Retail Manager and prepare monthly reports of competitors performance, on and off counter activations, novelties, pillars, SPO, CAPEX, destinations…
3. Specific ad hoc reports requested by Hub Manager or Retail Manager.

-Strategic business planning

1. Consolidate rosters across the platform, validate hours worked for payroll procedures and plan manpower to meet retailer, consumer, and business needs.
2. Consolidate Testers, PLV & Merchandising orders across all shops in the platform guaranteeing right allocation across all shops to meet retailer, consumer, and business needs.
3. Organize and prepare animations: in alignment with Team Leader and Retail Manager decide agency and shifts. For all animations, estimate daily targets, and have regular meetings with operational teams to achieve targets.
4. Organize budget split in alignment with Retail Manager across all shops in the terminal.
5. Identify retailer, consumer and business needs and propose business initiatives to achieve L’Oréal Group and BU goals.
6. Drive business opportunities in alignment with Retail Manager to achieve results in the platform.

-Act as a conduit between the retailer and the business

1. Create and maintain strong local relationships with key stakeholders: Product Managers / Store Managers / Logistic Managers
2. Be the main point of contact of L’Oréal across the platform.
3. Prepare the platform for international visits in alignment with Retail Manager

-Team management and coaching

1. Management of Team Leaders and BAs across the platform.
2. Coach the team and provide feedback and support for professional development. 
3. Cooperation with your colleagues, managers and retailer is key. 
4. Work as one LG with other Business Managers creating the best place to work and putting in place Simplicity 2 initiatives.

Requirements…

• You are passionate about Luxury beauty and Retail. You’re approachable, friendly and thrive working in a team to create a positive working environment with your colleagues. 
• You have sufficient experience as Team Leader or Account Manager or Business Manager or Assistant Business Manager in leading Beauty brands with proven knowledge on at least 2 categories (fragrance, mup, skincare or niche)
• Strong business/sales skills. Data analysis is fundamental. 
• You have sufficient experience managing a large group of people. Team spirit mindset and abilities to influence/coach/manage others.
• Communication and training skills.
• Keeping up to date with the latest fragrance, cosmetic and skincare trends is a part of your daily routine, you ooze passion for all things beauty.
• Monday to Friday – with one Saturday and one Sunday per month. 

Support & Development…

• You will have the opportunity to attend L'Oreal Group and brand/s trainings. You will be invited to participate in specific trainings adjusted to your role -Team management or Team coaching or Data analysis, among others. 

• There are E-learning modules where you can develop your own skills further on a variety of topics.

• You will benefit from L’Oréal learning opportunities so you can develop yourself within your role, opening career paths such as becoming a Retail Manager, Area Manager, Retail Education Manager and more.

Benefits And Rewards….

• Competitive Salary & Commission Scheme.

• Access to 35 brands worth of products within our L’Oréal Staff Shop.

• Access to a wide range of benefits to enhance the lives of our people: Physical and Mental Health, Fitness, Pension, Life Assurance, L’Oréal Rewards….

• Employee Referral Bonuses

• Working for L’Oréal means you can be a part of our wider workforce to be a part of the sustainability journey we are on…L’Oréal for the future! #Beautythatmovestheworld

Working with us, you will be at the heart of our ambition to win over another 1 billion consumers and offer the best in beauty to everyone on the planet. You’ll have the opportunity to learn new skills through our unique training and development programmes, as well as receive a competitive salary package and excellent benefits, including amazing discounts across the L’Oréal portfolio.

At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome differences - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.

#EVB