Salesforce OmniStudio Developer

Position Overview ITC is seeking a highly skilled Salesforce Developer with extensive experience in Salesforce Integration via API, particularly to integrate with Salesforce Public Sector Solutions. The ideal candidate will have a strong background in APEX and Salesforce Flow, combined with significant experience in pre‑sales engineering. This role will play a crucial part in bringing our products and solutions to market, including demoing products to potential clients and stakeholders. Key Responsibilities Salesforce Development & Integration Design, develop, and implement custom Salesforce applications using APEX, Flow, and other Salesforce tools. Lead the integration of Salesforce with external systems via APIs, ensuring seamless data flow and system interoperability. Optimize and refactor existing code and solutions to enhance performance and scalability. Pre‑Sales Engineering Collaborate closely with the sales team to provide technical expertise during the pre‑sales process. Develop and deliver compelling product demonstrations that effectively showcase the value of our Salesforce solutions to prospective clients. Work with product management and marketing teams to bring new Salesforce‑based products and solutions to market, ensuring alignment with customer needs and market trends. Support the preparation of technical proposals, including architecture design, technical requirements, and scope of work. Public Sector Solutions Expertise Leverage your experience with Salesforce Public Sector Solutions to design and implement tailored solutions that address the unique challenges of public sector clients. Ensure compliance with government regulations and security standards in all Salesforce development and integration activities. Collaboration & Communication Partner with cross‑functional teams, including sales, product management, and client services, to ensure the successful deployment of Salesforce solutions. Provide technical leadership and mentorship to junior developers and other team members. Maintain clear and effective communication with stakeholders, ensuring project goals and timelines are met. Requirements Bachelor’s degree in Computer Science, Information Technology, or a related field. 5+ years of experience in Salesforce development, with a strong focus on APEX, Salesforce Flow, and API integrations. Proven experience in pre‑sales engineering, including product demonstration and market introduction. Experience with Salesforce Public Sector Solutions is highly preferred. Technical Skills Proficiency in Salesforce APEX programming, Salesforce Flow, and Lightning Web Components (LWC). Strong understanding of Salesforce integration patterns and best practices, including REST/SOAP APIs, and other middleware platforms. Experience with Salesforce Sales Cloud, Service Cloud, PSS (Public Sector Solutions), and Experience Cloud. Familiarity with CI/CD pipelines, version control systems (e.g., Git), and DevOps practices in a Salesforce environment. Soft Skills Excellent communication and presentation skills, with the ability to translate technical concepts into business value for non‑technical audiences. Strong problem‑solving skills and a proactive approach to overcoming technical challenges. Ability to work independently and as part of a collaborative team in a fast‑paced environment. Certifications Salesforce Certified Platform Developer I & II (Preferred) Salesforce Certified Application Architect or System Architect (Preferred) Salesforce Certified Sales/Service Cloud Consultant (Preferred) Any relevant Omni Studio Certifications (Preferred) Clearance Requirement None at this time Benefits We offer competitive paid time off, medical, dental and vision insurance, identity theft protection, legal resources coverage, and a 401(k) with company matching with no vesting period. ITC Health benefits have a $0 premium for certain plans for eligible employees. We invest in our employees – every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We work hard, we play hard. ITC is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in‑person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. AAEO & VEVRAA ITC is an affirmative action/equal opportunity employer and a VEVRAA (Vietnam Era Veterans' Readjustment Assistance Act) federal contractor. Personnel decisions are based on merit, qualifications, competence, and business needs, not on any protected characteristic. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. #J-18808-Ljbffr