US-Store Leader

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best a Store Leader you build and lead a team to engage and support customers in a dynamic environment. You foster an environment where the team delivers excellence in their performance is energized by executing Apples goals and priorities and excels in creating quality experiences for our Store Leader models Apples values. You demonstrate deep care for your teams and customers by being present and available.

Lead and coach a team that identifies customers needs provide exceptional customer interactions and deliver on Apples business and develop leaders to create high-performing teams that deliver exceptional responsible for attracting recruiting training developing and retaining a diverse high-performing and actively participate in Floor Leadership and remove operational obstacles to improve the customer experience and team member responsible for developing the stores operational strategy to drive Apples business priorities and achieve store performance store scheduling strategy in alignment with program guidelines accounting for business individual and team needs and achieving scheduling and use the business information required to support and execute the Apple Retail assess team and customer sentiment through formal and informal channels address any areas of opportunity and celebrate and recognize and uphold Apples policies and procedures and protect all company assets including confidential business customer team member and financial other tasks as to an inclusive environment by respecting each others differences and having the curiosity to Apples values of inclusion and diversity in daily a role model for inclusive leadership behaviors and build develop and retain diverse action to create a safe respectful and inclusive environment for all team members.

You should:nBe available to work a schedule based on business needs that may include nights weekends and public holidays in the retail store and reliably attend work as scheduled in line with local laws and subject to any approved proficient in written and spoken English (sign language supported).nHave 5 years of leadership experience in retail sales or a related field.

You can: nExceed goals successfully and persist in accomplishing objectives despite obstacles and through on commitments and establish mechanisms to encourage others to do the trust within the team and operate with a high level of timely and sound decisions by asking questions and using analytics experience and with excellence and tailor your communication style to different audiences. nCoach train and develop the store team to drive positive customer experiences that build loyalty and deliver measurable build and manage multiple business groups within a fast-paced complex and constantly changing retail multiple strategic priorities through effective organization planning and prioritization.

Required Experience:

Manager