Valet Parking Attendant Resorts World NYC

Valet Parking Attendant Resorts World NYC Application Deadline: 10 July 2026 Department: Operations - Field(OPS001) Employment Type: Full Time Location: I72-66_110-00 Rockaway Blvd Reporting To: Operations Manager Compensation: $32.72 / hour Description Position: Valet Attendant Location: Resorts World New York Hourly Pay: $32.72 Schedule: Varying Shift: Varying At Reimagined Parking, we believe great people drive great results. That’s why we prioritize our teams, champion a positive culture, and relentlessly pursue excellence. The Valet Attendant is responsible for safely and efficiently parking and retrieving guest vehicles while delivering a high level of customer service. This role requires prompt, courteous, and caring interactions with all guests and timely responses to customer needs. The Valet Attendant works collaboratively with team members, the Operations Manager, and/or Shift Supervisor to ensure quality service, operational efficiency, and adherence to safety standards, as well as compliance with all applicable state and local laws. Key Responsibilities Coordinate the full valet service process from arrival to departure, including greeting guests, retrieving keys, issuing tickets, and entering customer information via electronic devices Park and retrieve guest vehicles safely and efficiently, ensuring proper vehicle placement and accurate tracking of vehicle location Inspect vehicles for pre‑existing damage and document findings using electronic or manual ticketing systems Deliver exceptional customer service by building rapport, responding promptly to inquiries, and providing directions or assistance as needed Act as a professional brand ambassador by courteously interacting with guests, opening vehicle doors, and assisting with unloading and loading personal items Maintain vehicle safety and security by directing traffic, positioning barricades, monitoring ramp or drive areas, and arranging towing services when required Request, collect, and accurately process applicable valet fees; assist with reconciling end‑of‑shift revenue and ticket distribution Retrieve vehicles promptly for waiting guests and assist with luggage or personal items when necessary Immediately report incidents, accidents, or claims to the Operations Manager or Shift Lead Communicate professionally and effectively with guests, clients, supervisors, and teammates at all times Skills, Knowledge and Expertise Excellent customer service and communication skills Ability to communicate with guests Ability to learn quickly and use sound decision making to thrive in fast‑paced environments Ability to operate guest vehicles requiring normal coordination, including eye‑hand, hand‑foot Ability to move from valet stand to customer cars by walking or running for an extended period of time, sometimes for the entire duration of shift Previous valet experience preferred Ability to operate manual transmission vehicles (stick shift) Requirements Must be at least 18 years of age Valid driver’s license with good driving records Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security. Reimagined Parking participates in the E‑Verify program to confirm employment eligibility. Physical Demands Operate guest vehicles requiring normal coordination, including eye‑hand, hand‑foot Move from valet stand to customer cars by walking or running for an extended period of time, sometimes for the entire duration of shift Occasionally lift and carry customer luggage or personal items, up to 50 lbs Working Conditions Work is performed in parking facilities including garages, lots, booths, and outdoor areas. Exposure to varying weather conditions such as heat, cold, rain, wind, and snow depending on the region and season. Fast‑paced environment requiring consistent customer interaction. Exposure to vehicle traffic, noise, and varying weather conditions. Interaction with upset or frustrated customers while maintaining professionalism. Other Duties Please note this job description is not designed to cover or contain an all‑inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits (Full Time Only) Generous Paid Time Off: 10 days of paid time off, plus 8 paid holidays. Comprehensive Health Plans: Medical, Dental, and Vision coverage for you and your family. Life and Disability Insurance: Company paid basic life and Short‑Term Disability. 401(k) Plan: Generous employer match with immediate vesting. Employee Assistance Program: Behavioral Health Care support for you and your family members. Parental and Caregiver Leave: Time off to support your growing family or care for loved ones. (Part Time) 401(k) Plan: Generous employer match with immediate vesting. Sick Time Off: Paid sick leave based on state laws and regulations. Employee Assistance Program: Behavioral Health Care support for you and your family members. Union If this position is union‑represented, employment terms, benefits, and conditions are governed by the applicable Collective Bargaining Agreement (CBA). #J-18808-Ljbffr Reimagined Parking