Operations Specialist Reno-Stead Airport

Operations Specialist

If you are the type of person who likes it when every day is a little different, then read on because the Reno-Tahoe Airport Authority (RTAA) is seeking a qualified candidate to join our hard-working Reno-Stead Airport team as an Operations Specialist to perform a wide variety of highly responsible administrative functions. Stead is the Reno-Tahoe International Airport's "sister airport to the north," a 5,000-acre facility with all kinds of interesting things going on. Stead supports general aviation services, and is an FAA designated UAS (i.e., drones) test range.

There is one (1) position open. Review the minimum qualifications carefully! Make sure you clearly state how you meet the minimum qualifications listed on the job announcement through your detailed resume or manually entered Work History. A fully completed official online RTAA Employment Application must be received by August 2nd, 2026. Qualified individuals are encouraged to apply immediately. Recruitment will close without notice when enough applications are received, or a hiring decision has been made.

The Position

Under general direction, performs a wide variety of highly responsible administrative functions, ranging from moderately difficult to complex, in support of the Reno-Stead General Aviation Airport. The Operations Specialist Stead classification exists to provide paraprofessional duties in an assistive role for the RenoStead General Aviation Airport, interacting by phone, email and written correspondence with internal and external customers, which requires the use of analytical and critical thinking to determine appropriate action. Incumbents have a moderate degree of latitude in choosing the manner in which to accomplish goals and objectives. Problem resolution often requires research, comparison and examination of detailed information. The nature of the work includes regular involvement in tasks of a sensitive or confidential nature.

Primary Responsibilities/Essential Duties

• Coordinate hangar inspection process with tenants and Airport Fire Inspectors; minimize inconvenience and maximize productivity of process through organization and detailed inspection protocols.
• Draft and deploy Notice to Airmen (NOTAMS), airfield condition reports in order to maintain safe conditions on the airfield as well as update the AWOS (Automated Weather Observation System).
• Maintain and administer the security card/gate access program. Monitor and understand process to review security cameras.
• Handle may-day calls and track down information on missing aircraft and communicate status.
• Assist Airport Staff with tracking and information needed to maintain environmental compliance throughout the property.
• Calculate costs for various units of service and compare fee collections to costs associated with the service; obtain cost estimates and recommend consolidation and/or negotiate optimal fee structures.
• Maintain and update the calendar of events for the public-facing website.
• Assist with multiple aspects of tenant relations, special events, communicating necessary, pertinent information.
• As required, provide Snow Desk support at both Reno Stead Airport and if needed, at Reno-Tahoe International Airport.
• Create and provide new employee orientation tour for Stead Airport for organizationally hired new employees.
• Serve as liaison to building managers, owners, and contractors to maintain and coordinate general maintenance, building environments, building security alarm and phone systems, codes and passes.
• Receive and screen telephone calls, emails, and/or correspondence; take detailed messages; assess relative importance; respond to requests for information; recommend action to resolve the request or complaint or refer to higher level staff for response or disposition.
• Provide support for the organization, scheduling and coordinating of special events, projects, activities, and annual safety inspections.
• Maintain schedule for Stead terminal community room; provide onsite support; work with finance and economic development to process agreements and payments with community groups and users of the room.
• Research and assemble information from a variety of sources for the preparation of reports and correspondence. Format, edit, and produce a variety of complex materials such as letters, memoranda, correspondence, Board agenda materials, reports, presentations, and other documents, often of a highly sensitive and confidential nature, from rough draft, or verbal instruction; review drafts for proper punctuation, spelling and grammar, accuracy, completeness; and review for compliance with RTAA standards, policies and procedures.
• This position may be deemed to be essential personnel as part of RTAA's Emergency Response Team and may be required to respond to airport incidents as requested/required.

Please note that the Employer retains the right to change or assign other duties to this position.

Knowledge, Abilities and Skills

• Knowledge of RTAA and departmental organizational structure, policies, procedures,
• Knowledge of office administrative and management practices and procedures.
• Knowledge of principles and practices of sound business communication; correct English usage, including spelling, grammar and punctuation.
• Knowledge of advanced uses of word processing, spreadsheet, graphics and other business management software.
• Considerable knowledge of office practices, procedures, office management and organization, filing systems and the types of principles of information control.
• Knowledge of various systems used for budget and fiscal tracking, purchasing and inventory, and personnel.
• Knowledge of principles and practices of fiscal, statistical, and administrative data collection and report preparation.
• Ability to quickly assimilate information and to develop competence and knowledge of airport programs and systems such as access control/issuance of credentials, FAA Part 139 applications, FAA aircraft database for inventory collection, etc..
• Ability to address customer core needs through actively seeking information about the underlying needs of the customer, to understand and define the customer's inquiries and requirements, and to match those to available services, taking into account available resources and constraints.
• Ability to type at speed necessary for successful job performance.
• Ability to operate current computers and other modern office equipment.
• Ability to quickly master a multitude of databases and programs that support general aviation, air service, compliance, and regulations.
• Ability to understand, interpret, explain and apply laws, codes, regulations, rules and policies applicable to areas of responsibility.
• Ability to organize, research and maintain office filing systems and document management databases.
• Ability to prepare clear, accurate and concise correspondence, records, reports and other documents.
• Ability to organize, set priorities and exercise sound independent judgment within areas of responsibility and to maintain highly sensitive and confidential information.
• Ability to communicate effectively, both in writing and verbally.

Entry Salary: $31.37 - $36.54 hourly based on experience, with opportunity for annual step-based increases up to a maximum of $41.72. Initial salary placement will be based upon experience and qualifications. This is an hourly position and is eligible for overtime.

Benefits: The RTAA offers a competitive wage and benefit package and provides a high-quality work-life balance. Employee benefits include employer paid contributions to the Nevada PERS retirement program; 100% employer paid health insurance for the employee (effective first day of the month after your hire date); paid vacation and sick leave ; 14-paid holidays per year; and tuition reimbursement - just to name a few!

Required Education / Experience

• High School Diploma or equivalent.
• Three (3) years of increasingly responsible experience providing administrative support to a high-level official, executive, and/or senior manager.
• Associates degree preferred.

Required Licensing and/or Certifications

• Possession of a valid Nevada Driver's License; ability to obtain and maintain eligibility to hold a Security Identification Display Area (SIDA) badge.
• Registration as a Nevada Notary Public required within first 12 months of employment.
• As a condition of employment, incumbent will be required to complete and obtain the FAA Basic and Advanced Operations Safety classes within twenty-four (24) months of hire.

Physical Requirements

Ability to remain in a stationary position for long periods of time, reach, bend, climb, lift, push, and pull items. Must be able to communicate clearly verbally and written in English to customers and coworkers, and in person via telephone and on radios.

Ability to lift or move objects up to 40lbs on occasion.

Work is performed mostly in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to traverse as needed within the Terminal buildings. May be exposed to weather conditions traversing from vehicles to office area during seasonal weather events.

This job description lists only the primary job duties normally assigned to this position but does not restrict the performance of other duties as assigned.