Director of Talent

At Chick-fil-A Market of Hilliard, we are a team that strives together to create REMARKable experiences for all who visit our restaurant. Being a Director of Talent at Market of Hilliard is more than just a title—it's an opportunity to build and train a winning team that provides legendary service, grows a dynamic business, and creates a caring community. 

As a Director, you will partner closely with the Operator to execute the organizational strategy of Chick-fil-A Market of Hilliard to grow the business, achieve high standards of excellence and cultivate a culture of care for team members and guests. The Director role embodies character, chemistry, competency, and capacity. 

Through the Market of Hilliard Leadership Academy, we provide an opportunity for responsible and professional individuals to gain real experience with the #1 top-rated brand in the industry. 

As a member of Market of Hilliard’s Leadership Team, you will own real responsibility, have the opportunity to achieve real business results, and will increase your ability to influence real change – equipping you for future success. Whether you're looking for a career within the Chick-fil-A business or beyond, you'll work closely with an independent Operator who is dedicated to providing life and leadership skills valuable for your professional growth. 

Minimum Requirements

• Strong commitment to growth and development of self
• High capacity for building relationships and gaining report
• Driven with passion for training, learning and development
• Effective and engaging communicator, coach and teacher
• Demonstrates the importance of Chick-fil-A’s Corporate Purpose
• Exemplifies the Chick-fil-A Market of Hilliard Core Values – Excellence, Initiative, Service, and Integrity

Why Join Our Team?

Our Operator is passionate about investing in growing leaders in our growing business! Here’s what you can expect as part of our team:

• Equipped through a 5-week Leadership Academy – training you with principles and practices of leaders
• Development in monthly leadership meetings led by the Owner/Operator
• Constructive Coaching and Encouragement from experienced Restaurant Leaders
• Support from a High-Performance Leadership team structure
• A team-environment where you can make a difference
• Flexible scheduling to support your success
• Scholarship opportunities for education assistance
• Competitive pay with potential for performance-based raises
• Team events, recognition programs, and incentives

What will you be responsible for?

At Market of Hilliard, we believe that leaders are those who influence change and set an example of service for our team members. Some specific responsibilities include:

• Support excellence in daily Operations of a high-volume, fast-paced restaurant
• Recruit, interview, and facilitate onboarding of all new team members
• Create new-hire training plans and collaborate with Trainers to execute training plans
• Ensure compliance of all employment paperwork and organized record-keeping
• Facilitate uniform requests, orders, and uniform standards accountability
• Ensure continuous evaluation and feedback on the team
• Collaborate with Directors and Leaders on re-training initiatives
• Be an ambassador in interviews and recruiting calls/texts; representing restaurant values 
• Develop and manage team of Trainers
• Deliver genuine hospitality by smiling, making eye contact, and engaging warmly with guests
• Maintain a clean and welcoming dining area and work environment
• Handle cash, register tills, and safe with the utmost integrity and attention to detail
• Maintain Chick-fil-A's high standards for food safety, cleanliness, and service excellence
• Follow restaurant policies, including dress code and health & safety guidelines
• Assist with other duties as assigned by leadership

What Are We Looking For?

• Effective Communicator
• Exceptional Responsibility and displays ownership
• Takes Initiative and Work Efficiently
• Professionalism
• Extreme attention to details
• Positive, enthusiastic attitude in even challenging scenarios
• Passion for serving others
• Strong ability to communicate clearly and listen carefully
• Ability to multi-task in a fast-paced environment
• Ability to stand for extended periods and perform physical tasks as needed
• Previous Recruiting, Training or HR experience is preferred, but not required

You can be part of a place where Good meets Gracious. Apply today!

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.