UNIV - COE Study Patient Navigator - Hollings Cancer Center

Job Description Summary The MUSC Hollings Cancer Center Office of Community Outreach and Engagement seeks a Program Coordinator/Patient Navigator to work under the supervision of the HCC COE Associate Director to support project-specific objectives and activities as a patient navigator. Responsibilities 35% Patient Navigation Provide individualized patient navigation services, identify and address barriers to care such as transportation, insurance, financial concerns, or health literacy challenges Guide enrolled study participants to cancer screening in collaboration with the health care team to achieve targeted patient outcomes Recruit and enroll participants to ongoing projects, prepare consent forms, and ensure ethical standards are met Maintain regular communication with patients to ensure they schedule and receive a preventive cancer screening exam Provide patient education regarding cancer screening guidelines and available services Assist patients in understanding cancer risk, screening options, and follow‑up recommendations Participate in community events, workshops, and educational sessions as needed Ensure compliance with organizational policies, confidentiality standards, and program protocols 35% Community Outreach and Collaboration Advocate for patient and family empowerment and the right to self‑determination regarding their healthcare, while serving as a liaison between patients, providers, and community partners Develop partnerships and act as a liaison with outside agencies, patients, the interdisciplinary team, and other members of the health care system to improve the continuum of care Collaborate with program leadership, community partners, and clinical teams to support program goals and conduct outreach activities to increase program awareness and participation Travel, when applicable, to federally qualified health clinics, other medical clinics, churches, and other community outreach sites throughout SC to provide cancer education to community residents and patients Collaborate with the program management team to refine workflows and enhance program effectiveness 25% Quality Assurance Conduct data quality assurance evaluations regularly to ensure that each database is thoroughly cleaned before it is given to a data analyst for detailed analysis Maintain accurate, timely documentation of patient interactions, screening outcomes, and navigation activities Assist with data collection for reporting, evaluation, and quality improvement initiatives Provide preliminary analysis of data related to the MUSC HCC Office of Community Outreach and Engagement projects Utilize office tools including SharePoint, REDCap, and Microsoft Excel 5% Education and Engagement Identify and promote individual and departmental goals that align with the assigned department and hospital’s strategic initiatives Identify and promote individual and departmental goals that align with Community Outreach and Engagement, as well as MUSC Hollings Cancer Center strategic initiatives Identify opportunities for process improvement and engage team members to find optimal solutions to improve patient and community satisfaction and/or service delivery Participate in ongoing educational training and literature review to maintain the level of competence needed to perform job functions Preferred Knowledge, Skills, and Abilities Expertise in Excel; familiarity with REDCap and other database management systems Attention to detail, ensuring accuracy in data collection and adherence to protocols Effective communication skills for conveying research protocols and findings to team members and stakeholders Organizational skills, ability to manage multiple tasks and projects simultaneously, and work independently Experience in patient navigation, case management, or community outreach Experience working with diverse populations, preferably in a healthcare or community health setting Familiarity with data tracking systems Bilingual or multilingual skills Additional Job Description Minimum Requirements: A bachelor’s degree and one year relevant program experience. Physical Requirements Ability to perform job functions in an upright position. Ability to perform job functions in a seated position. Ability to perform job functions while walking/mobile. Ability to work indoors. Ability to work outdoors in all weather and temperature extremes. Ability to work in confined/cramped spaces. Ability to perform tasks from kneeling positions. Ability to squat and perform job functions. Ability to perform ‘pinching’ operations. Ability to fully use both hands/arms. Ability to perform repetitive motions with hands/wrists/elbows and shoulders. Ability to reach in all directions. Possess good finger dexterity. Ability to maintain tactile sensory functions. Ability to lift and carry 15 lbs., unassisted. Ability to lower objects, up to 15 lbs., from height of 36 inches to floor level, unassisted. Ability to push/pull objects, up to 15 lbs., unassisted. Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. Ability to see and recognize objects close at hand. Ability to see and recognize objects at a distance. Ability to determine distance/relationship between objects; depth perception. Good peripheral vision capabilities. Ability to maintain hearing acuity, with correction. Ability to perform gross motor functions with frequent fine motor movements. The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. #J-18808-Ljbffr