Workforce Coordinator

Workforce Coordinator

The Workforce Coordinator is responsible for coordinating employment and training programs offered through Workforce Development initiatives and programs within the Department of Workforce Development (DWD) and as assigned by the Chester County Workforce Development Board through the Chester County Workforce Development Board Director and the department's Deputy Director.

Essential Duties

Basic Workforce Coordinator Roles:

• Oversee Provider/Subcontractor contracts and program services. Provide technical assistance and outline corrective action(s) as appropriate.
• Review issues that arise and prepare recommendations to solve; direct decisions to the Workforce Development Manager, appropriate agencies and individuals.
• Plan, prepare, and implement state and federally-funded grants as delegated by the Workforce Development Manager.
• Prepare all monthly and annual state reports as delegated by the Workforce Development Manager.
• Review correspondence and directives from the Workforce Development funding institutions in order to keep abreast of current requirements for participant eligibility within the Workforce Development Initiatives.
• Design and implement procedures and processes that promote efficient and effective contract administration internally and externally with subcontracted agencies.
• Provide technical assistance to all subcontracted agencies to introduce best practices and implement new initiatives to improve and expand program performance and compliance with regulations.
• Monitor contracts and programs to ensure success and compliance with program guidelines.
• Monitor program funds expended by subcontracted agencies to ensure program compliance.
• Maintain up-to-date knowledge of program regulations and changes.
• Monitor client activity and subcontractors case management services.
• Coordinate and evaluate data entered into Commonwealth Workforce Development System (CWDS).
• Provide CWDS data entry backup when necessary and as requested by the Workforce Development Manager.
• Participate in CareerLink Staff Meetings as well as any other Workforce Development Meetings assigned to this position by the Workforce Development Manager.
• Act as the Chester County Workforce Development Board Area representative on the PA Partners Technical Workgroups as assigned.
• Attend and represent the local workforce development area at annual conferences, seminars, workshops, community meetings and County-related meetings as appropriate.
• Develop a comprehensive understanding of and assist in the successful implementation and accomplishment of programs and activities that fulfill DWD's mission and Strategic Business Plan Initiatives. Workforce Development Coordinators will pay particular and specific attention to achieving the performance measurements outlined in the Career and Workforce Development and Youth Development Activities.
• Adhere to all policy, procedures, guidance and regulations set forth by the State and Federal entities, such as the Department of Labor, PA Department of Labor & Industry and PA Department of Human Services, and as it relates to the Workforce Innovation and Opportunity Act (WIOA). This includes following all the Federal Uniform Guidance.
• Perform other duties, tasks and special projects, as assigned

Title I WIOA Workforce Coordinator:

• Act as the Commonwealth Workforce Development System (CWDS) Coordinator for the Chester County Workforce Development t Board (WDB) when request are made as it realtes to the coordinator position.
• Responsible for completing all data entry and maintenance of the CWDS within external and internal program timelines as it pertains to Workforce Development Board Area Youth, Adult, Dislocated Worker, Incumbent Worker and other programs as needed.
• Attend regular state-hosted CWDS training opportunities.
• Generate CWDS reports for DCD and Workforce Development Team as required and requested.
• Train new users in CWDS system for Bureau of Workforce Development Program initiatives.
• Prepare and manage contracts and amendments, provide technical assistance to providers, maintain information regarding performance measurements and progressive programmatic updates for GIFTS and Strategic Business Plan data entry. Responsible for all aspects of contract processing, including the preparation and facilitation of pre-contract meetings, ongoing communication of regulatory and programmatic changes/updates/revisions, and be a conduit for relationship building and coordinate follow up when necessary, for all programs related to Welfare Initiatives, Adult and Industry Partnerships as assigned.
• Review and approve all invoices for all contracts for which this position is responsible to ensure programmatic compliance within the scope of the activity being funded.
• Coordinate the annual monitoring of all workforce development subcontracted agencies during the 3rd quarter of the program year.
• Review and verify the information in clients' files and communicate missing items to subcontracted agencies within external and internal program guidelines.
• Update monitoring tools and internal reporting forms, as requested, for Workforce Development programs to ensure program success. Work with and provide technical assistance to training providers to analyze and determine eligibility of training programs to enable them to apply for program approval to be included on the statewide training list.
• Responsible for reporting "approve" or "disapprove" status of training programs to the state and local Workforce Development Board.
• Coordinate any actions deemed necessary regarding the High Priority Occupations List.
• Assist in the coordination of the Workforce Development Board Meeting preparation process to include placing the catering order, requesting packet information from Workforce Development Board Partners, recording and processing meeting minutes, in addition to any other tasks related to the facilitation of the Workforce Development Board Meetings, as assigned.
• Serve as the facilitator of the local Workforce Development Board Training and Quality Assurance Subcommittee.
• Act as the Chester County Workforce Development Board Area representative on the PA Partners Technical Workgroups as assigned.

Qualifications/Preferred Skills, Knowledge & Experience

·Bachelor's degree or equivalent combination of education and experience.

·Two years of job-related experience.

·Strong analytical and problem-solving skills.

·Excellent verbal and written communication skills.

·Ability to work independently and proceed with objectives.

·Strong organizational skills.

·Ability to work on conceptual design and policy development on a team.

·Accurate and detail-oriented.

·Ability to handle and resolve recurring problems.

·Strong working knowledge of budgets, spreadsheets and interpreting audits.

·Able to work in a fast paced work environment with constant interruptions.

·Intermediate skill to use a personal computer and various software packages.

·A valid driver's license is required.

Preferred Skills, Knowledge & Experience:

·Bachelor's degree in Social Work, Psychology, Communication or related field.

·Strong time management skills.

·Knowledge of client population.

·Ability to multi-task.

·Exhibits sound and accurate judgement.

·Ability to use common sense and understanding to carry out written or verbal instructions.

·Demonstrates integrity and honesty.

·Displays willingness to make decisions.

·Ability to remain focused on daily operations.

·Ability to multi-task.

·Flexibility.

·General knowledge and understanding of County of Chester policies and procedures.

Additional Information

Relevant background checks, clearances, physicals, drug tests, and any other assessments or evaluations will be conducted after an offer of employment is given per County policy. Computer Skills: To perform this job successfully, an individual should have:

• Intermediate Word skills
• Intermediate Excel skills
• Intermediate Access skills
• Intermediate PowerPoint skills
• Basic OutLook skills (Email and Calendar)

Physical Demands: While performing the duties of this position, the employee is frequently required to sit, work office machinery, drive a vehicle, and talk or hear. Occasionally, the employee is required to stand, walk, bend at the waist or work bent at the waist, and lift items weighing between 25 and 50 pounds for a height of up to three feet. On rare occasions, the employee will need to reach with arms above shoulder height; kneel, stoop, crouch or squat; climb stairs; carry items; and work with an uncommon level of noise. There are no vision requirements listed for this position.

Work Environment:

• The noise level in the work environment is usually quiet to moderate.
• Work environment is fast-paced; must be able to work with constant interruptions.
• Will need to travel to and from different locations (sometimes in inclement weather).
• Must work with difficult, crisis-oriented, and hard to