Distribution Office Support Clerk II (2nd Shift) - 26-00171 - JJ

Distribution Office Support Clerk II (2nd Shift) Staff Perm is hiring an Office Support Clerk to assist with processes, logs and paperwork within a distribution shipping and receiving office for a large distribution organization. Under general direction, provides clerical support to the Regional Distribution Center. Develops and maintains logs, reports, audits, controls and applicable metrics in order to avoid picking and shipping errors. Location: Romeoville, IL 60446 Position: Right to Hire Hours: 2nd Shift – 3:00pm to 11:30pm M‑F Pay Rate: $21.00 per hour Responsibilities Under general direction, provides clerical support to the Regional Distribution Center. Develops and maintains logs, reports, audit processes, SOX controls and applicable metrics to avoid picking and shipping errors. Coordinates and maintains safety training, documentation, communication and postings to ensure corporate and OSHA compliance. Ensures and records the accurate arrival, duration and departure of inbound activity; notifies management of any imminent or potential detention charges and resolves issues or variations with the inbound documentation. Provides timely customer service to all internal and external customers. Initiates any inbound vendor or in‑transit freight claims and actions related to any serial number deviations, and determines disposition of damaged product. Monitors non‑conformance in Standard Operating Procedures (SOPs), processes, packaging, vendor cross‑reference or UPC issues. Participates in other projects as assigned. Qualifications High school diploma or equivalent combination of education and experience (a bachelor’s degree or equivalent preferred). At least 2 years related experience. HVAC industry experience preferred. Knowledge of the principles and processes for providing customer service, including customer needs assessment and quality standards. Good verbal and written communication skills. Computer literacy in Microsoft Office (Excel, Word, PowerPoint). Some experience with general office applications such as fax and EDI. Preferred experience using SAP, including using queries. #J-18808-Ljbffr Staff Perm