Bilingual Medical Assistant

Job Description

Job Description

Job Title: Medical Assistant Job Description

This Medical Assistant position supports a busy clinic by providing high-quality patient care, performing follow-ups, and managing essential administrative and clinical tasks. You will work closely with patients and clinical staff to ensure accurate documentation, timely communication of lab results, and efficient appointment scheduling while using an electronic medical record system.

• Provide compassionate patient care and support during clinic visits.
• Perform follow-up outreach with patients as directed by clinical staff.
• Update patient records accurately through data entry in the electronic medical record (EMR) system.
• Answer inbound phone calls in a professional and courteous manner, addressing patient questions and routing calls appropriately.
• Schedule and manage patient appointments, including follow-up visits.
• Order laboratory tests according to provider instructions and clinic protocols.
• Relay lab results to patients and providers in a timely and accurate manner, following established procedures.
• Support front desk operations, including check-in and check-out as needed.
• Assist with clinical support tasks within the scope of a Medical Assistant, as directed by providers or nurses.
• Use medical terminology correctly when documenting and communicating patient information.
• Verify and update patient information, including insurance details, in the EMR.
• Collaborate with healthcare team members to ensure coordinated and efficient patient care.
• Maintain confidentiality of patient records and comply with all clinic policies and healthcare regulations.
• Deliver excellent customer service to patients, families, and internal staff.

• At least 1 year of experience in medical assisting or a closely related clinical support role.
• Medical assisting diploma or certification, or 1+ years of Medical Assistant experience (preferred but not required).
• High School Diploma.
• Hands-on experience working in a medical or healthcare environment.
• Proficiency with electronic medical records (EMR), specifically Athena.
• Experience with electronic health records and medical record documentation.
• Ability to perform appointment scheduling accurately and efficiently.
• Knowledge of medical terminology and its use in documentation and communication.
• Experience ordering labs and handling related documentation.
• Ability to answer and manage a high volume of incoming phone calls in a clinical setting.
• Strong patient care skills and a patient-focused mindset.
• Customer service skills in a healthcare environment.
• Basic Life Support (BLS) knowledge or certification (if required by clinic policy).
• Understanding of insurance and basic healthcare administrative processes.

• Registered Medical Assistant (RMA) or similar credential is a plus.
• Previous experience in front desk or medical office reception is beneficial.
• Experience with clinical support tasks such as assisting providers during patient visits.
• Strong communication and interpersonal skills when working with patients and clinical staff.
• Ability to multitask in a fast-paced clinic environment while maintaining accuracy.
• Attention to detail in data entry and documentation within the EMR.
• Demonstrated reliability and professionalism in prior healthcare roles.

This role is fully onsite at a clinic, working Monday through Friday from 8:00 a.m. to 5:00 p.m. You will work in a clinical setting that uses electronic medical record systems, including Athena, and standard medical office equipment. The environment involves regular interaction with patients, providers, and administrative staff, combining both front desk and clinical support responsibilities. The clinic offers a comprehensive benefits package that includes medical, dental, and vision coverage, a 401(k) plan, and holiday pay for six paid holidays. Upon conversion to a permanent role, team members are eligible for nine paid holidays and 15 days of paid time off (PTO). Performance-based pay raises are available, and employees may receive special PTO tokens, each worth one hour of PTO, which can be used at any time and accumulated without limit. The clinic fosters a supportive and celebratory culture, frequently organizing dinners, lunches, and parties to recognize and appreciate employees.

This is a Contract to Hire position based out of Clermont, FL.

The pay range for this position is $18.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Clermont,FL.

This position is anticipated to close on Jul 31, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.