Medical Administrative Assistant

Job Description

Job Description

Immediate hire 730am to 400pm weekdays

This is a patient-facing administrative operations role within Radiation Oncology, not a general receptionist position.
• Candidates should have 2+ years of medical office, patient access, or healthcare administrative experience.
• Candidates must have hands-on experience with medical scheduling, insurance verification, and prior authorization workflows.
• Experience scheduling specialty care, procedures, treatments, imaging, surgeries, or other complex medical services is strongly preferred over basic appointment scheduling.
• Oncology or Radiation Oncology experience is highly preferred. Candidates from other complex specialties such as Hematology, Infusion, Radiology/Imaging, Surgical Services, or Cardiology may also be considered.
• Epic experience is strongly preferred.
• Aria experience is a significant plus.
• Experience with authorization denials/appeals, referrals, medical records, billing, claims, or revenue cycle workflows is highly desirable.
• General front desk, customer service, or patient-facing experience without meaningful medical scheduling and insurance/authorization responsibilities will not be sufficient for this position.
• Candidates must be comfortable working directly with patients and families in an oncology environment and coordinating across clinical, administrative, and insurance teams.
• This position is 100% onsite and offers the opportunity to convert to permanent employment
• High school diploma or equivalent preferred.

EXPERIENCE:
• 2+ years of medical office, patient access, healthcare administration, or closely related experience.
• Hands-on experience with medical appointment scheduling, preferably involving specialty care, procedures, treatments, imaging, or multiple providers.
• Hands-on experience with insurance eligibility/benefit verification and prior authorizations.
• Experience with patient registration and/or check-in/check-out workflows.
• Experience communicating directly with patients in a medical environment.
• Experience coordinating with providers, clinical staff, insurance carriers, referral sources, and/or other healthcare departments.
• Ability to manage multiple administrative workflows accurately in a high-volume clinical environment.
• Experience working within an EMR/EHR system.
• Ability to accurately maintain patient demographics, insurance information, scheduling information, and medical documentation.
• Experience navigating insurance portals and/or electronic authorization workflows.
• General proficiency with Microsoft Office and standard administrative systems.