Global VP, End-User Support & Digital Experience
Jobleads-US
Gartner, Inc. seeks a Vice President, Associate Support & Digital Experience to lead global end-user support for 20,000+ associates. Oversee 24/7 help desk operations from India centers and onsite teams worldwide, aiming to reduce tickets and automate resolutions.
The role requires strong leadership, stakeholder management, and expertise in ITIL/ITSM, digital employee experience, and data-driven improvement using Power BI and ServiceNow.
#J-18808-Ljbffr Jobleads-USVacancy posted 2 days ago
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