Sales Development Representative

Company Description T-Mobile is a leading wireless provider that is redefining how people stay connected, powered by an award-winning 5G Advanced network and a strong focus on customer experience, value, and innovation. The company’s culture emphasizes challenging the status quo, moving quickly, and creating better experiences for customers, communities, and team members. T-Mobile’s success is driven by diverse, collaborative people who fuel competition and push the next wave of innovation in wireless and beyond. Through its subsidiaries and flagship brands, including T-Mobile, Metro by T-Mobile, and Mint Mobile, the company offers a wide range of services nationwide and continues to grow. Team members join an organization that is committed to meaningful work, professional development, and transforming wireless for good.

Role Description The Sales Development Representative is a full-time, hybrid role based in Las Vegas, NV, with the flexibility to work from home part of the time. This role focuses on generating and qualifying leads, engaging prospective customers, and supporting the sales pipeline for T-Mobile’s products and services. Daily responsibilities include conducting outreach via phone, email, and digital channels, identifying customer needs, and scheduling meetings or demos for the sales team. The Sales Development Representative collaborates with account executives and business development teams, maintains accurate records in CRM tools, and follows up consistently to convert prospects into qualified opportunities. The role also involves meeting or exceeding activity and performance targets, gathering market feedback, and representing T-Mobile’s brand and values in every customer interaction.

Qualifications

• Demonstrated Inside Sales and Sales skills, with experience managing a high volume of outreach and conversations.
• Proficiency in Lead Generation and Business Development activities, including prospecting, qualifying opportunities, and supporting the sales pipeline.
• Strong Communication skills, including clear verbal and written communication and active listening in customer interactions.
• Comfort working with CRM software and sales tools to track activities, maintain accurate data, and report on results.
• Goal-oriented mindset with the ability to work in a fast-paced environment, prioritize tasks, and meet performance targets.
• Collaborative approach and ability to work effectively in a hybrid setting, both onsite in Las Vegas, NV and remotely.
• Prior experience in telecommunications, technology, or related industries is a plus.
• High school diploma or equivalent required; associate or bachelor’s degree in Business, Marketing, or a related field is preferred.