Family Partner

Job Description

Job Description

Family Partner – Community Service Agency (CSA)

Location: Brockton, MA
Schedule: Monday - Friday 8:00 am - 4:00 pm
Hourly Rate: $20/hour
FLSA Status: Exempt

BAMSI has been “bringing people and services together” since 1975. Our Community Service Agency (CSA) program supports families raising youth with serious emotional disturbance (SED). We partner with caregivers to strengthen their ability to navigate complex systems, build confidence in parenting, and reduce reliance on inpatient or residential services.

• Time Off – Combined vacation, personal, and cultural holiday
• Paid holidays
• Specialized Paid Trainings
• Health and Dental Insurance (based on eligibility)
• 403B plan with discretionary match
• Wellness Activities
• Employee Assistance Program
• Career Development Opportunities
Benefits vary based on position and scheduled hours.

• Lived Experience Valued: Your experience as a parent/caregiver is essential to supporting other families
• Meaningful Impact: Help families strengthen their voice and advocate for their children
• Team-Based Model: Work within a collaborative Care Planning Team (CPT) approach
• Community-Based Work: Provide support directly in homes, communities, and systems families navigate

As a Family Partner, your lived experience helps families feel understood, supported, and empowered. You play a key role in ensuring caregivers’ voices are heard and that families are equipped to advocate for their children and navigate complex systems successfully.

The Family Partner provides peer‑based support, advocacy, and guidance to caregivers of youth with significant emotional and behavioral needs, helping families build skills, confidence, and connections.

• Provide guidance, coaching, and support to caregivers navigating their child’s needs and services
• Help caregivers articulate youth strengths, needs, and goals within the Care Planning Team (CPT)
• Engage families in home and community‑based activities aligned with Individual Care Plans
• Support caregivers in developing self‑care strategies and connecting to peer supports and resources
• Attend meetings (IEPs, treatment teams, hospital discharges, etc.) and assist with transition planning
• Participate in and, when appropriate, facilitate Care Planning Team meetings
• Conduct weekly in‑person home visits and provide ongoing telephone support
• Provide transportation to families as needed
• Maintain professional boundaries and ethical standards at all times
• Participate in weekly supervision (administrative, clinical, and group supervision)
• Complete timely and accurate documentation including progress notes and treatment goals

• Must have lived experience as a parent/caregiver of a youth with special needs
• Experience with youth with mental health needs strongly preferred

• High School Diploma or GED and minimum 2 years’ experience with children/adolescents/TAY
• Associate degree in a human services field and 1 year relevant experience
• Bachelor’s degree in a human services field and 1 year relevant experience

• Experience navigating child- and family-serving systems (schools, behavioral health, etc.)
• Strong communication, organizational, and interpersonal skills
• Ability to engage families without judgment and build trusting relationships
• Knowledge of community resources and culturally responsive services
• Ability to support families in crisis and high‑stress situations
• Team‑oriented with the ability to work independently in the field

• Valid driver’s license and reliable transportation required