Client Experience & Growth Director

HDR

HDR is seeking a Client Experience Director to lead the enterprise client experience program across HDR’s service lines. You will translate client insights into strategic action and foster a client-centered culture across business groups, operations, and marketing. Responsibilities include stewarding the Client Feedback System, measuring NPS and loyalty, and guiding performance improvements while partnering with leaders to embed client-focused practices company-wide. #J-18808-Ljbffr

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Vacancy posted 3 days ago

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