Hardware Technician

Technical Sales (Job Code: TS062216) Newark, CA Responsibilities: Split time between Technical department and Sales department. Providing pre-sales technical assistance and product education. Working on after-sales support services and providing technical back up as required. Responsible for existing channel account management, organize project activities, establish timelines and deadline, forecast and monitor budget. Monitor inventory, negotiate price; enter and monitor orders, facilitate credit issues and negotiate returns. Meeting regular sales targets and coordinating sales projects. Performs various other tasks and special projects as directed by manager. Requirements: A solid technical background. Sales skills. Sound judgement and good business sense. Sales Representative (Job Code: SR080611) Newark, CA Responsibilities: Initiate outbound cold calls to potential customers, direct and indirect, e.g., System Integrators, OEMs. Develop new channel related business and deliver new product technical knowledge to customers and pursue orders. Responsible for existing channel account management on IPC products, organize project activities, establish timelines and deadline, forecast and monitor budget. Advise distributors and resellers on policies and operating procedures to ensure functional, effective business. Monitor inventory, negotiate price; enter and monitor orders, facilitate credit issues and negotiate returns. Review channel operational records and report to general manager and determine strategic plans for future plans. Consistently achieve lead and appointment quotas; Produce reports as necessary. Requirements: Minimum of 3 years of sales experience (PC/IPC background highly desirable) in the vertical market including: cold calling, lead qualifying, ability to negotiate contracts and close deals. Applicants should be familiar with Microsoft Office and work as a team player with a positive and optimistic attitude. Successful experience selling and supporting technology into corporate accounts. Need to have cold calling skills and ability to develop new sales account. Strong communication skills across multiple disciplines, cultures and geographies; demonstrated communication skills includes written, verbal, and presentation. U.S. PC/IPC industry related sales experience preferred. Hardware Technician (Job Code: HT100517) Newark, CA Responsibilities: Visual Inspection / Function Test / Board Level Repair / Flash Firmware for incoming PCB. Troubleshooting / Diagnosis / Identify root causes for failed PCB. Recreate the problem with the information customers have given and provide a solution. Quality control on all RMA products to meet industrial standards and customer satisfaction Performs various other tasks and special projects as directed by manager. Support customer onsite service as needed. Requirements: Knowledgeable in electronic circuits and schematics. 1 - 2 years repair experiences on PCB board level. Good hand soldering skills. Experience in motherboard testing, 1U Rackmount configuration, and barebone assembly. Expert knowledge of major OS environments including but not limited to Windows & Linux. Problem-solving skills & excellent communication and customer service skills is a plus. Able to make progress in multiple tasks simultaneously and be flexible to changing requirements and priorities. #J-18808-Ljbffr Jetway-Computer-Cor