Records Specialist

Salary: $32.67 - $40.72 Hourly
Location : Tacoma, WA
Job Type: Regular - Other
Job Number: 26-000JM
Department: Juvenile Court
Division: Juvenile Court
Opening Date: 07/29/2026
Closing Date: 8/12/2026 11:59 PM Pacific


Description

Summary
Why It's a Great Opportunity: As a Records Specialist, you will serve as the Juvenile Court Department's primary Public Records Officer, responding to public records requests in compliance with GR31.1, state law, County Code, and County policy. You will gather, review, analyze, redact, and release highly confidential records-including Court administrative records-working with subject matter experts and IT to locate records while protecting confidential information. Using tools like Adobe Pro and Excel you will also oversee and organize how HR records are stored, archived, and securely destroyed, while leading the development of a department-wide records management plan that improves processes, reduces storage needs, and ensures compliance. In addition, you'll provide guidance to staff on records management practices and support requests such as personnel file reviews and employment verifications.


Why It's a Great Department: Pierce County Juvenile Court is an innovative leader in the youth justice field. It is home to where reform policies, practices, and programs are nationally recognized. Pierce County Juvenile Court was one of two sites in the nation to be selected to pursue Probation Transformation in partnership with the Annie E. Casey Foundation. The Juvenile Court system is proud to be a national leader in working with young people and families to address systemic racism and improve outcomes for all people in our community. Even with the successes in our reform journey, we know that there is more work to do as the structure of our current system is designed to produce disparate outcomes for BIPOC children and families, as well as marginalized communities.


Your passion for leading with compassion, listening, supporting, empowering, and providing resources and advocacy to young people and families will be valued here. We welcome and embrace your diverse perspective and talents. We believe people and systems can change, and together, we will make a powerful impact in the community. Our Guiding Principles We Practice Gratitude: Put relationships first and be thankful; a readiness to show appreciation for others and return kindness.
We Value Differences: Appreciate and embrace differences in opinions, cultures, and experiences.
We Maintain a Growth Mindset: Effort and perseverance are important; giving and receiving feedback is critical to improving skills and establishing grit. The focus is on the process; outcomes will follow.
We Choose Courage Over Comfort: Willing to face challenging tasks and engage in difficult conversations with grace. We support each other in all times.
We Practice Authenticity: Be genuine, speak your truth, and seek understanding of experiences that differ from your own.


How to be Successful in the Role:
We are looking for flexibility, exceptional interpersonal skills, strong planning and organizational skills, as well as an adept writer for correspondence needs. Bring in your understanding of customer service and modern administrative practices along with a "can do" approach and you will thrive in this role. With your exceptional communication skills, you will be communicating in person and through a variety of electronic modes (phone, email, instant messaging, video conferencing) to assist customers and support your team. Multi-taskers, those with a high fluency in Microsoft Office Suite of programs (Word, Excel, PPT, and Outlook), and quick learners will be successful in this environment.


This position is primarily in office, and through collaboration, can include some occasional remote work.


Your Future in this Role :
As the justice system continues to improve and reform, we welcome forward-thinking, creative, and compassionate people who thrive working in everchanging and innovative environments.


This position has opportunities for professional development, leadership, and training, as well as creating many connections within child welfare, education, race equity, mental health, substance use treatment, community resources, and other areas that impact the young people and families we serve. Click here to watch a short video highlighting the transformative work of Pierce County Juvenile Court:

Core Daily Responsibilities:

• Ensure timely, adequate and organized responses to public records requests, claims and litigation. Assure compliance with applicable laws governing the release of public records and may confer with department's management or attorney.
• Research all applicable rules and regulations concerning records retention, maintaining current knowledge of statutes and regulations pertaining to public records, presenting system change recommendations to managers and supervisors, and implementing decisions. Attend conferences, seminars, and meetings as required.
• Manage the department records management system by analyzing users' needs for information, researching information technologies, and developing filing and retrieval, indexing, retention, scheduling, storage, micrographics, reprographics, processing and disposal systems for records.
• Develop and implement procedures, guidelines and controls for storage, retrieval, tracking and filing of active and inactive records. Arrange facilities, packing, labeling and transfer of records
• Coordinate and schedule purging, archival and disposal of records including records with historical value. Organize storage areas.

A classification description with a more detailed list of essential functions can be found
Our Recruitment Practices: This is a competitive and meritorious selection process. Pierce County applications are reviewed by human hiring staff in accordance with the qualifications listed for the position. Pierce County Juvenile Court understands applicants may use AI tools when preparing application materials. We recognize these tools can make the process easier; however, we ask that everything you submit genuinely reflects your own experience, skills, knowledge, and writing style.

During the interview process, you may be asked to demonstrate your skills, including writing and subject knowledge, and to speak to your experience in your own voice. Applicants should be prepared to respond to interview questions without relying on AI-generated responses or reading prepared answers from a screen. Any misrepresentation may result in disqualification or separation.

Applicants whose qualifications most closely align with the County's needs will be eligible for further consideration. Notification of application status typically occurs within two to three weeks after the closing date. Some applicants may receive short notice to participate in additional selection steps, which may include assessments, phone screens, or interviews.

Upon offer, compensation is based on a range of job-related factors, including the requirements of the role, your skills and experience, and internal pay equity.

Our Welcoming Workplace Commitment: Pierce County is committed to fostering a Welcoming Workplace where employees are supported, respected, and able to thrive. We believe a strong public workforce is representative of the community it serves and that fair and just access to opportunity strengthens public service.

Guided by the County Executive's Forward Together mission, Pierce County works to build communities that are safe, welcoming, and connected. This same commitment shapes how we recruit, develop, and retain our employees. County employees make a direct and visible impact in the lives of residents every day, and we invite you to join us in helping keep Pierce County a place people are proud to call home.
Minimum Qualifications

• Any equivalent combination of education and experience or demonstrated ability to perform the duties of the position may substitute for the recruiting requirements.
• Three or more years of related public sector records retention, storage, and retrieval experience required.
• Please attach a current resume and cover letter with your application. Failure to attach this will result in an incomplete application.
• Intermediate to advanced experience in Excel and Adobe Pro.

Preferred Qualifications:

• Certification as a Public Records Officer (CPRO).
• Experience working with complex, multi-format records systems and electronic document management and conversion.
• Knowledge of and experience using GovQA or a similar PRR customer portal.
• Knowledge of and experience using OpenText or a similar Electronic Content Management system.

Supplemental Information


Thank you for considering Pierce County Juvenile Court as a potential employer. Juvenile Court employees are directly responsible for the supervision and/or care of young people under the age of eighteen. As such, all applicants undergo an extensive application process, as well as a thorough background investigation.


THE BACKGROUND INVESTIGATION may include, but is not limited to an interview; employer reference checks; polygraph test; criminal records, driving records, and financial history check. Failure of any portion of the background investigation will be "cause" for removal from consideration.

Our online application system requires you to enter a substantial amount of information. Be prepared to spend an hour or two entering the required information. It may be helpful to print the announcement, gather the information, then complete the application.

To be considered for this opportunity please:
Complete and submit an online Pierce County Employment Application by selecting "APPLY" above or go to: .

REQUIRED - Upload a current resume and a cover letter. Your cover letter should include what interests you in this role and how you meet or exceed the qualifications. The cover letter will be used as an assessment of your writing and accuracy skills.

Attach the following documents to your online application if applicable:

• High School or College transcripts/diploma
• Other documents which you feel would facilitate this process or assist us in determining your suitability for the position. Examples: job performance evaluations, awards, certificates, decorations, etc.

Other Important Information:

• If you do not have internet access, you may visit your local public library or any Work Source location and use their computers.
• Individuals needing accommodation in the application and testing process or need this job announcement in an alternative format may call Juvenile Court Administration at View phone number on click.appcast.io at least two days before the need.
• This is a competitive selection process. Your application form, supplemental question responses, resume, and cover letter will be reviewed and evaluated for the quality and quantity of education/experience in the areas listed. Applicants whose qualifications most closely correspond to the County's needs will be eligible for further consideration. Short notice may be given to applicants to participate in further selection processes which may include written and/or oral examinations, performance examinations, and interviews.
• Notification of application status normally occurs 4 to 6 weeks after the closing date. We primarily communicate via e-mail during the application process. E-mails from and/or neogov.com must be placed on your safe domain list to ensure that you receive notifications promptly. As a precaution, you may also want to check your junk e-mail folders.
• In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. Once an application is submitted, it cannot be updated, amended, or accept any additional documents.

At Pierce County, diversity, equity, and inclusion means commitment, not a single step. We strive to foster an inclusive environment that supports equitable access to opportunities throughout your career. We want to recruit, develop, and maintain a talented workforce from various backgrounds, cultures, lifestyles, and perspectives, committed to our vision. Employees of the County have local, direct, and visible impact in our diverse community. Will you join us in keeping Pierce County a place people are proud to call home?


We are unable to sponsor or take over sponsorship of an employment visa at this time.
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Pierce County offers a competitive benefits package that offers flexibility and peace of mind. We are proud to offer Employee Resource Groups, a focus on professional development in our , and a County Book Club.


We understand that your life revolves around more than just your career and that your priority is making sure that you and your family maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of and , , staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Our benefits:

Vacation (Annual Leave)
After approximately six months, employees receive six days of vacation leave.
Since we value your experience, the amount of vacation you can accrue increases the longer you work with us. Vacation accrues on a bi-weekly basis for full-time employees as follows:

Vacation Accruals:
During years 1-3, 12 Days
During years 4-7, 16 Days
During years 8-13, 20 Days
During years 14-18, 23 Days
During years 19, 24 Days
During years 20, 25 Days
During years 21, 26 Days
During years 22, 27 Days
During years 23, 28 Days
During years 24, 29 Days
During years 25 & thereafter, 30 Days

A maximum of 45 days may be carried from one year into the next.
Pro-Rated for Part-Time based on % of 1.0 FTE.

Military Leave:
Pierce County has a proud history of supporting the armed forces and provides members of the armed forces with up to 21 days paid military leave per state fiscal year.

Holidays:
Some full-time employees are entitled to eleven paid holidays as follows:
New Year's Day - January 1
Martin Luther King, Jr's birthday - Third Monday in January
President's Day - Third Monday in February
Memorial Day - Last Monday in May
Juneteenth - June 19
Independence Day - July 4
Labor Day - First Monday in September
Veteran's Day - November 11
Thanksgiving Day - Fourth Thursday in November & Friday after
Christmas Day - December 25

Personal Holidays:
Regular full-time and regular part-time employees, and employees occupying limited duration positions, shall also receive two additional paid personal holidays. Paid personal holidays shall only accrue for those employees on County payroll as of January 1 of each year or the first work day following January 1 and must be taken during the calendar year in which it was accrued.

Furlough:
Some Pierce County employees may be designated to receive 10 "furlough" days per year in lieu of holidays. Furlough days are available for use on January 1 and must be scheduled and taken within the calendar year. Employees who leave employment with Pierce County must reimburse the employer for used furlough days based upon the number of remaining holidays.

Sick Leave:
Sick leave accrues on a bi-weekly basis, at the rate of one day per month.

Insurance Benefits:
Employees and families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with very affordable monthly premiums that offer coverage throughout Pierce County. Employees are eligible to enroll each year in a flexible spending plan, which enables them to use tax-deferred dollars toward their health care and dependent care expenses. Employees also have the opportunity to participate in supplemental life and long term disability insurance plans. To view premium rates, summary of benefit coverage, and other information, please visit the website.

Retirement and Deferred Compensation:
Pierce County employees are members of the State of Washington's Department of Retirement System (DRS) and depending on the position or previous DRS enrollment will be able to enroll in one of many programs DRS offers. For additional information, check out the web site.

Employees also have the ability to participate in the Nationwide Deferred Compensation Plan. This is a supplemental retirement savings program that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security:
All Pierce County employees are covered by the federal Social Security and Medicare systems. The county and the employee pay an equal amount into the system.
ORCA Passport Program
Pierce County employees may participate in the County's ORCA (One Regional Card for All) Passport program.
Your Pierce County issued ORCA card is loaded with an annual Passport pass. The pass automatically renews every year. The pass will provide you with free transportation on regularly scheduled service on several public transit systems.

Miscellaneous Benefits:
Please visit website for more information.

Telework/Remote Options:
Some departments allow for telework or work-from-home options dependent on the body of work. Learn more about our telework policy
**All employees are required to be WA State residents after 30 days of employment.
01



EDUCATION AND EXPERIENCE: The following are a series of supplemental questions designed to assess your job related experience and qualifications. It is recommended that you provide specific and detailed answers to these questions. Please note as part of the screening process your responses will be reviewed in conjunction with your online employment application. The employment history detailed in your employment application must validate/support your response to the supplemental questions. If your responses cannot be validated, you will not proceed to the next step of the review/selection process. A resume may be submitted, but it will not substitute for the online employment application or supplemental questions; responses such as "see resume" may not be considered. Do you understand that your responses to the supplemental questions for this position must be validated/supported by your general/work history detail?

• Yes
• No

02


Describe your experience using Microsoft Office Suite and Adobe Pro.
03


Describe your experience processing and responding to public records inquiries.
04


Describe the records management processes you have worked with and how you supported them.
05



SELF EXAMINATION:
The self examination is designed to assist you in determining whether or not to proceed with the application process, as certain types of activities in the past may preclude an individual from employment in positions responsible for the supervision, care, and/or treatment of youth. A "YES" answer to any one of the following questions requires an explanation in the follow up question immediately following. BE SURE TO INCLUDE DATES IN YOUR EXPLANATIONS WHENEVER POSSIBLE. In the event you are selected as a final candidate for the position, answers may be subject to verification through a polygraph examination. Do you understand that your answers to the following questions may be subject to verification through polygraph examination?

• Yes
• No

06


In your lifetime, have you ever tried marijuana?

• Yes
• No

07


When was the last time you used marijuana? Please provide the date of last use, along with your age at that time. If you've never used marijuana, type 'Never Used Marijuana'.
08


Have you ever been involved in the sale or traffic of any controlled substance?

• Yes
• No

09


If yes, please provide a detailed explanation to the previous question. If no to previous question, type "N/A".
10


Have you possessed (possession is defined as controlling, holding, touching, selling, trafficking, or transporting any illegal substance) or experimented with any of the following? Select all choices that apply to your history of possession or experience.

• Any other controlled substances not prescribed for you by an authorized individual (includes prescription medication not prescribed to you)
• Any controlled substance not prescribed for you by an authorized individual including marijuana or its derivative since your 25th birthday
• Any opiate, heroin, morphine, opium, not prescribed for you by a physician. (Does not include the occasional use of cough syrup or minor pain medication which contains codeine, such as aspirin with codeine.)
• Any hallucinogenic and/or designer drugs (excluding marijuana or its derivative) such as LSD, PCP, mushrooms, Ecstasy, GHB, etc
• Any controlled substances (not prescribed for you by an authorized individual). This includes the total usage of all other controlled substances such as speed, amphetamines, barbiturates, tranquilizers, steroids
• (Excluding marijuana) more than three different controlled substances not prescribed for you by an authorized individual
• No, I have not possessed or experimented with any of these

11


If you have possessed or experimented, please provide the date of last possession/experimentation, along with your age at that time. If you've never possessed or experimented, type 'Never possessed or experimented'.
12


Have you ever been convicted of a felony?

• Yes
• No

13


If yes, please provide a detailed explanation , the date and your age at that time to the previous question. If no to previous question, type "N/A".
14


Have you ever been convicted of a misdemeanor (including traffic citations)?

• Yes
• No

15


If yes, please provide a detailed explanation, the date and your age at that time to the previous question. If no to previous question, type "N/A".
16


Have you ever committed a crime that did not result in an arrest or conviction?

• Yes
• No

17


If yes, please provide a detailed explanation, the date and your age at that time to the previous question. If no to previous question, type "N/A".
18


Have you committed any felonies (robberies, burglaries, etc?)

• Yes
• No

19


If yes, please provide a detailed explanation, the date and your age at that time to the previous question. If no to previous question, type "N/A".
20


Have you ever committed a misdemeanor involving harm or threat to persons or property, i.e., assault, fighting, or vandalism, etc.?

• Yes
• No

21


If yes, please provide a detailed explanation, the date and your age at that time to the previous question. If no to previous question, type "N/A".
22


Have you been convicted of, knowingly committed, or participated in illegal sexual activity?

• Yes
• No

23


If yes, please provide a detailed explanation, the date and your age at that time to the previous question. If no to previous question, type "N/A".
24


If you have ever been arrested OR convicted for any crime (include traffic citations for DUI, NVOL, DWLS, Reckless Driving, Negligent Driving, and Hit and Run), please provide the Approximate Date, Police Agency, and Circumstances. If not, type "N/A"
25


Have you ever been placed on court probation as an adult?

• Yes
• No

26


If yes, please provide a detailed explanation to the previous question to include when, where, why. If no to previous question, type "N/A".
27


Have you ever been convicted of a crime as a juvenile?

• Yes
• Yes, records are sealed
• No

28


If yes, please provide a detailed explanation to the previous question to include when, where, why. If no to previous question, type "N/A".
29


Have you ever been in the presence of others when they were involved in any illegal activities even though you did not participate?

• Yes
• No

30


If yes, please provide a detailed explanation, the date and your age at that time to the previous question. If no to previous question, type "N/A".
31


Have you ever been investigated regarding allegations of sexual harassment in the workplace?

• Yes
• No

32


If yes, please provide a detailed explanation, the date and your age at that time to the previous question (include the date and findings) . If no to previous question, type "N/A".
33


Have you ever been found in any dependency action under RCW 13.34.030(2)(b) to have sexually assaulted, exploited, or physically abused any minor?

• Yes
• No

34


If yes, please provide a detailed explanation to the previous question (include which state and date of findings) . If no to previous question, type "N/A".
35


Have you ever been found by a court in a domestic relations proceeding under Title 26 RCW to have sexually abused, exploited, or physically abused any minor?

• Yes
• No

36


If yes, please provide a detailed explanation to the previous question (include which state and date of findings) . If no to previous question, type "N/A".
37


Have you ever been found in any disciplinary board final decision to have sexually abused, exploited, or physically abused any minor?

• Yes
• No

38


If yes, please provide a detailed explanation to the previous question (include which state and date of such board decisions) . If no to previous question, type "N/A".
39



PERSONAL HISTORY STATEMENT:
All information provided on your application is required to assist this department in conducting a thorough background investigation to determine your suitability for the position for which you are applying. This information may be verified through a polygraph examination. It is to your advantage to respond openly. Deliberate inaccuracies (no matter how insignificant and regardless of the reason) will cause your name to be removed from consideration.
Work Experience Instructions:
Be sure that you provide all jobs in the Work Experience section of the application (including part time, temporary, volunteer positions and individual military assignments) which you have held in the past 10 years . For the purposes of this Personal History Statement, volunteer positions should be included as employment. For identification and verification, please indicate the nature of the activity, i.e. full time, part time, or volunteer. If you have intervening periods or unemployment, please list those periods as well.
You are responsible for obtaining and providing accurate addresses and phone numbers. Account for all time periods in your background. You may want to gather all of the required information before you enter the information. Be sure the information is correct and in proper sequence before submitting your application. All statements are subject to verification.
Keep the court informed if your address or phone number changes by calling View phone number on click.appcast.io.
Any negative factors in your past will be evaluated in terms of frequency, relevance, circumstances surrounding the occurrence, and significance to the position for which you're applying. For example; being fired from a job, having an arrest or poor traffic record may not be, in and of itself, grounds for disqualification. However, any deception during the background investigation process will result in automatic disqualification.


DO YOU UNDERSTAND THAT IT IS IMPORTANT TO PROVIDE ACCURATE INFORMATION IN SEQUENTIAL ORDER?

• Yes
• No

40


If you have no prior employment, please explain. Type "N/A" if you have provided your employment history.
41


While employed, have you ever been fired, terminated for cause, terminated during the probationary period, asked to resign or did you resign not in good standing?

• Yes
• No

42


If yes, please provide a detailed explanation, the date and your age at that time to the previous question. If no to previous question, type "N/A".
43


Have you ever applied for employment with this agency or any other law enforcement or corrections agency?

• Yes
• No

44


If yes, please provide a detailed explanation to the previous question to include the Agency Name, position applied for, approximate date, and outcome. If no to previous question, type "N/A".
45


Have you ever served in the armed forces, National Guard, or military reserves?

• Yes
• No

46


If yes, please provide a detailed explanation to the previous question to include the branch of service, dates of service, and current or ending military rank. If no to previous question, type "N/A".
47


Are you currently participating in any military reserve or National Guard program?

• Yes
• No

48


Have you ever been the subject of any judicial or non-judicial disciplinary action while in the military, National Guard or military reserves?

• Yes
• No

49


If yes, please provide a detailed explanation to the previous question to include branch of service, when, where and circumstances. If no to previous question, type "N/A".
50


Past commanding officers or military acquaintances are potential sources of relevant information pertaining to your background. Please list those individuals who know you well enough to provide accurate information about you. Be sure to include: Name, Address, Phone Number, Dates, and Years known. If you do not have military background, type "N/A".
51


Have you ever filed or declared bankruptcy or filed for the Wage Earner's Plan?

• Yes
• No

52


If yes, please provide a detailed explanation to the previous question to include when, firms involved, circumstances. If no to previous question, type "N/A".
53


Have your wages ever been garnished?

• Yes
• No

54


If yes, please provide a detailed explanation to the previous question to include when, where, why. If no to previous question, type "N/A".
55


Please provide your Washington State Drivers License number and Expiration Date (and the name under which the license was granted if different than name on this application). If you do not have a Washington State Drivers License, please explain.
56


Has your license ever been suspended, revoked, or placed on negligent operator's probation?

• Yes
• No

57


If yes, please provide a detailed explanation to the previous question. If no to previous question, type "N/A".
58


Have you ever been refused a driver's license by any state?

• Yes
• No

59


If yes, please provide a detailed explanation to the previous question to include when, where, why. If no to previous question, type "N/A".
60


Effective January 1, 1989, Washington State Law requires all drivers to have auto insurance with liability minimums of $25,000 for the injury or death of one person; $50,000 for two and $10,000 for property damage, or show financial responsibility in one of two ways - a liability bond that meets requirements or by a $60,000 certificate of deposit. Please provide your Auto Insurance Information to include: Company Name, Address, Policy Number, Date of Expiration and indicate if you have a liability bond or a certificate of deposit.
61


Please list all traffic citations and infractions (exclude parking tickets) you have received in any state, country or military installation within the past 7 years. Include the following: Nature of Violation, Location (City), Approximate Date, Indicate Outcome.
62


Do you have any restrictions placed on your current Drivers License?

• Yes
• No

63


If yes, please provide a detailed explanation to the previous question. If no to previous question, type "N/A".
64


Have you ever been involved in a domestic violence incident?

• Yes
• No

65


If yes, please provide a detailed explanation to the previous question. If no to previous question, type "N/A".
66


Have the civilian or military authorities ever responded or been summoned to your residence concerning domestic violence?

• Yes
• No

67


If yes, please provide a detailed explanation to the previous question. If no to previous question, type "N/A".
68


Can you meet the work schedule of the position, including weekend work (if applicable)?

• Yes
• No

69


If you answered "No" to the previous question, please explain the other activities, commitments or responsibilities that may prevent you from meeting the attendance requirements of the position.
70


Please state your reasons for applying for this position.
71


I hereby certify that all statements made in this supplemental application process are true and complete and I understand that any misstatements of material will subject me to disqualification or dismissal. (Type your full legal name and today's date).
Required Question