Front Desk Representative

About this position We’re growing! Ball Body Shop is part of a family owned and operated group that has been open since 1978 — offering the personal feel of a family business with the resources and stability of a larger company. With 16 locations and counting, we’re committed to teaching in-house, promoting from within, and providing a process that sets us apart in the industry. What makes us different? A unique, team-based repair process A culture built on teaching, support, and long‑term career growth If you’re looking for a place to build your career with a company that truly invests in its people, this is your chance. Benefits & Compensation Top industry pay $17–$25 per hour with potential for $400 monthly bonus Full benefit package Medical, Dental, Vision coverage, Life Insurance, 401(k) option, and a Health Savings Account with a company contribution Work‑life balance Paid holidays, vacation, and sick time Paid training and potential for growth within the company CSR Role Responsibilities Greet customers and distribute them to appropriate staff Schedule appointments Update customers with vehicle status updates Receive payments Build customer repair orders Answer and route incoming calls, scan documents and perform various administrative tasks Non‑Negotiables Maintain a Monday‑Friday, 7:30 AM–5:30 PM shift Work behind a computer for extended periods and occasionally leave the desk to complete administrative tasks Attention to detail, quick learner, positive can‑do attitude Computer savvy Ability to prioritize and complete tasks We’ll keep your inquiry and our conversations confidential from your current employer, regardless of the outcome. Pay range for this role is $17–$25 per hour (Middleton, WI). Learn more about our company and culture by visiting our website at #J-18808-Ljbffr