Senior Account Manager

Senior Account Manager# Senior Account ManagerDE 710 American Blvd - Bear, DE 19701## OverviewSalary Range$73,000.00 - $95,000.00 Salary/yearPosition TypeFull TimeJob ShiftDay## DescriptionThe Senior Account Manager Position is responsible for effectively managing the day-to-day communication between client, CS team and operations. Ensure proper capture of billings working with Finance. This position will also include administrative responsibility as described below.**Essential Job Functions*** Represent AMS in all communications with the client in a professional manner.* Project Manage the Client Transition Process when new clients sign on.* Onboarding on Clients East/West along with assisting with training* Coordinate all client service activities throughout operational function areas, i.e.: production, receiving, shipping, IT etc.* Assist in scheduling regular inventory synch with clients and managing the process.* Interact with operations staff to implement client programs and processes on behalf of the client’s needs.* Supervise other client service and administrative staff assigned.* Keep client service team trained and manage HR paperwork* Audit Paycom data for billing accuracy.* Generate client billing information. Billing folder – Review Invoices* Attend regularly scheduled meetings with clients and operational team.* Schedule quarterly meetings with clients, prepare and present the agenda,* Review RPH reports and understand individual client Pro Forma’s***According to the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA), employees must be able to perform the “essential job functions with or without a reasonable accommodation.*****Nonessential Functions***Non-essential functions are not essential as defined above* *·* *non-essential functions are the additional duties* *·* *Function is incidental or a minimal part of the job* *·* *Marginal functions can be redistributed among other staff.*## Qualifications**Job Specifications – includes Education, physical and mental demands, and working conditions*** 5 years’ experience in Fulfillment, Administrative and Client Service Skills* Operations* Reporting and Analysis* Proven client relationship building* Results oriented, proactive, strong multi-tasking features and troubleshooting abilities.* Ability to conceptualize integrated solutions for business problems to help clients achieve goals* Experience in Microsoft Office – Word, Excel, Outlook and will need to learn order processing, warehouse management system (in order).* Excellent written and verbal communication skills**Working Conditions**This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. *The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas and/or facilities.* #J-18808-Ljbffr AMS Fulfillment