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Remote Senior CSM - Premier Accounts & AI Adoption Leader

Relativity

Wilmington, DE
  • Remote job

Relativity is seeking a Lead Customer Success Manager to oversee Premier Tier accounts and drive AI adoption across complex legal workflows. You will coach the CSM team, shape internal playbooks, and partner with executives to align outcomes with client priorities. The role emphasizes governance, ROI-focused reviews, and a strategic advisory stance at the C-suite level, with a focus on renewal drivers and long-term value creation for top-tier clients. #J-18808-Ljbffr Relativity

Vacancy posted 1 day ago
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