Senior CSM Lead: Premier Accounts & AI Change Management

Relativity

Relativity in Houston is seeking a Lead Customer Success Manager to own Premier Tier outcomes and lead AI adoption for high-value accounts. You will coordinate cross-functional teams, drive executive-level engagements, and shape a scalable customer success program. You will coach the CSM team, develop repeatable playbooks, and drive renewal health while expanding strategic relationships. The role blends advisory, governance, and business impact in a fast-growing legal tech environment. #J-18808-Ljbffr Relativity

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Vacancy posted 2 days ago

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