Regional Practice Administrator

Company Overview Greenbrook Medical is building a next‑generation, senior‑focused primary care platform designed to improve the health and wellbeing of seniors across the country. We operate high‑touch neighborhood clinics that take full accountability for outcomes and total cost of care, aligning clinical excellence with disciplined execution. Our patient Net Promoter Score is 91, demonstrating that happier patients become healthier. About the Role The Regional Practice Administrator (RPA) is the senior operational and people leader responsible for elevating performance, building capability, and driving consistency across a portfolio of Greenbrook centers. This is a hands‑on leadership role in the field that directly leads and develops Center Managers, strengthens team capability, and ensures every location delivers a consistent, high‑quality patient and team experience. Location & Hours Location: Based in the Tampa Bay area with regular travel between clinic locations. Office Hours: Monday‑Friday 8am‑5pm Clinic Hours Key Responsibilities As a Regional Practice Administrator, you are responsible for building strong teams, driving performance, and ensuring every clinic operates with consistency and excellence. Build and Develop High‑Performing Teams Partner with Center Managers and the People team to hire high‑quality talent, especially for CM and Medical Assistant roles Assess team performance across centers, identifying strengths, gaps, and development needs Coach and develop Center Managers through regular feedback, accountability, and hands‑on support Support onboarding and training quality to ensure new hires are set up for success Identify and develop high‑potential team members through coaching and growth opportunities Lead, Engage, and Reinforce Culture Set clear expectations and model Greenbrook’s standards for performance, professionalism, and patient care Act as a trusted thought partner to CMs on team dynamics and performance challenges Reinforce a culture of accountability, teamwork, and continuous improvement Ensure development and performance practices are consistent and effective across centers Drive Operational Performance Partner with CMs to achieve key metrics, including Patient NPS, AWV/CFU completion, ER visits per 1,000, transitions of care, and HEDIS outcomes Monitor performance trends and proactively address risks or gaps Conduct regular site visits (≈1 per week) to support teams and reinforce standards Ensure centers are appropriately staffed and operating smoothly Execute and Operationalize Strategy Translate central operational strategy into effective execution within clinics Partner with operations leadership on rollout of new initiatives Maintain consistency in workflows, standards, and expectations across all centers About You Experience: 5+ years managing clinics and leading clinic teams Proven track record of improving performance across multiple sites Experience developing leaders and building strong teams Primary care and/or managed care experience required Skills: Strong people leadership and coaching ability Excellent communication and relationship‑building skills High ownership and accountability Operational mindset with attention to detail and execution Comfortable working in a fast‑paced, growing organization Willing to roll up your sleeves and lead from the front Values: Embody our core values of Heart, Excellence, Accountability, Resilience, and Teamwork. Why You Should be Excited Impact: Help transform care for seniors in a meaningful, measurable way Ownership: Lead teams and operations that directly impact patient outcomes Growth: Play a key role in scaling a high‑performing healthcare platform Team: Work alongside experienced operators building something special Compensation & Benefits: Competitive base salary and performance‑based bonus, paid time off, health, dental and vision benefits, and 401K with a company match. Equal Employment Opportunity and Commitment to Diversity At Greenbrook Medical, we believe the only way we accomplish our mission is by building the best team in healthcare. We do this through a culture of respect and belonging, ensuring our teammates feel cared for first and foremost. We will extend equal employment opportunity to all applicants without regard to age, race, ethnicity, sex, religion, sexual orientation, gender identity, socioeconomic background, disability status, military affiliation, pregnancy or any other status protected under federal, state and local laws. We encourage all who share our mission to apply. Greenbrook Medical will provide reasonable accommodations during the recruitment process. If you need additional accommodations or assistance, do not hesitate to contact our People team at View email address on click.appcast.io. #J-18808-Ljbffr Greenbrook Medical