Coach Community & Customer Advisor

Job Title Coach Community & Customer Advisor Location Remote, within EST or GMT zone About Sama Sama is a technology‑driven coaching company focused on employee engagement. We provide accessible professional coaching to every employee via our app. Mission Elevate employee engagement to make the world a better place. Your Mission, should you choose to accept it Seeking a dynamic individual from an HR background to step into the pivotal role of Coach Community & Customer Advisor. Working closely with the Coaching team, you will grow and support a world‑class Coach Community, ensuring we are the platform of choice for the best Executive Coaches around the world. You will leverage your knowledge of learning and development (L&D) to support the Growth Team, advising clients on building their development programs and exploring how Sama can partner with them via our development offerings. What you'll be doing day to day Community engagement: Lead efforts to unite our coaching community, organizing webinars and events to foster connection and collaboration. Regularly create new content to engage with our community. Sama best practices: Ensure the coach community is well informed of new features and adopts best practices aligned with Sama's mission. Develop offers: Develop workshops, webinars, training and other initiatives, leveraging the coaches' experience and expertise. Liaise with the growth team: Collaborate with the growth team to develop strategies to introduce new products to our clients and execute these strategies by coordinating with coaches. Data‑driven growth: Use data and analytics to monitor usage, coach performance, and trends. Proactively develop strategies to increase engagement and maintain high performance. Cross‑functional collaboration: Share insights across Marketing, Product, and Sales to drive product development and growth opportunities. Requirements Corporate HR experience, preferably within financial services, professional services or similar industries. Extensive experience and knowledge of learning and development (L&D). Experience working in a start‑up, as a freelancer or consultant. Ability to thrive in a fast‑paced, dynamic work environment, delivering high‑quality output. Be a self‑starter with an ownership mindset. Knowledge of executive coaching would be beneficial. Experience sourcing coaching, training, and development services is a plus. What people would say about you You have an entrepreneurial mindset and are autonomous. You're a proactive problem solver. You're extremely curious and driven by action. You're scanning for new opportunities and potential challenges. You have a bias for action—you're a doer. You're open, trustworthy, and committed. You're a team player who is accountable and happy to take on some leadership responsibilities when needed. Benefits Compensation £50‑70K. Remote role, with lots of team collaboration. Plenty of room for growth as our ambitious team grows too. Access to a professional coach via our platform. Regular training and development. Why join us? We advocate that coaching creates a safe space to expand perspectives and provides tools to succeed, positively impacting diversity and inclusion, driving a culture of belonging. We're driven by our shared values: Adaptable: Creativity, flexibility, and efficiency in responding to challenges. Strive for Greatness: Push ourselves to deliver outstanding performance in everything we do. Open: Support and embrace a variety of experiences, thoughts, preferences and personalities. Honest: Always transparent and truthful. Fun: Foster connection through a playful approach. #J-18808-Ljbffr Sama