Field Service Technician

About Komline

As a pioneering leader in advanced separation technologies, Komline has established a global reputation for engineering excellence. Through our combination of innovative design, cutting-edge manufacturing capabilities, and decades of industry experience, we consistently deliver the highest quality equipment from our integrated manufacturing facilities. Serving our core markets of Water & Process, Agricultural & Renewables, and Industrials, we pride ourselves on providing comprehensive separation solutions precisely tailored to our clients' requirements. With a strong track record of strategic growth and acquisitions, Komline continues to expand its solution portfolio and technical capabilities while maintaining our commitment to innovation and customer satisfaction.

This Opportunity

As part of Komline, Heron Innovators manufactures innovative Suspended Air® Flotation (SAF®) water and wastewater treatment solutions. Through customized skid-mounted or standalone SAF systems, Heron Innovators delivers sustainable and cost-effective solutions that outperform traditional wastewater treatment methods.

The Field Service Technician will be responsible for ensuring successful commissioning of Komline-Heron units, training end users, maintaining accurate service records, and responding promptly to service calls.


Roles and Responsibilities

• Perform commissioning tasks such as mechanical and electrical checks, equipment verification, and proper installation ready for operation
• Record appropriate initial operations data while performing equipment optimization and tests
• Supervise and coordinate start-up efforts from product lines and outside vendors to ensure system compliance within the scope of the customer's performance criteria
• Coordinate contractors and other onsite personnel to oversee activities and inspect work-in-progress
• Implement operational requirements to ensure success during equipment trials and review specifications with the customer to ensure equipment compliance
• Produce accurate progress reports and site reviews for the Project Manager and Customer Representative, developing and maintaining punch lists to track outstanding items and deficiencies for project completion

Qualifications

• Associate's degree, trade school, or military training
• 5+ years of field service experience
• Possess knowledge of process equipment control panels, motor, pumps, gear reducers, AC/DC drives, and instrumentation
• 3+ years' experience with programmable controllers and operator interface terminals
• 3+ years' experience working with mechanical drawings, electrical drawings, and operation and maintenance manuals
• Proficient in the use of computers and Microsoft Suite
• Collaborate with others and working in a team environment
• Travel up to 70% to customer sites location in the United States and internationally

Equal Opportunity Statement: Komline is an EEO Employer- M/F/Vets/Disabled