Counter Sales Associate

About the Role A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. White Cap is hiring immediately for a Counter Sales Associate. Do you want a part in helping to Build America? As the leading North American distributor for professional contractors, the White Cap family of brands supplies the nation’s largest construction projects, including stadiums, roads, bridges, highways, residential housing and more. Benefits Comprehensive wellness and financial benefits: Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more. Generous time off package, including paid maternity, parental leave, sick time, and vacation time. Stability: since 2020, White Cap has doubled in size and continues to grow. Unlimited career potential in a stable and growing company. Great Place to Work certification. Inclusive culture that values and celebrates who you are. Responsibilities Demonstrate exceptional customer service to walk‑in, phone, and will‑call customers. Process orders, provide quotes, enter orders into the system and provide order information to customers. Pull orders as required. Communicate product features, benefits, and warranty policy information to customers. Demonstrate knowledge of products and their applications, providing technical advice, troubleshooting, and helping resolve customers’ problems. Upsell by identifying related products, add‑on extensions, and informing customers of product promotions. Perform other duties as assigned. Preferred Qualifications Demonstrated success providing excellent customer service. Experience with sales order computer software, preferably Oracle. Knowledge of construction and industrial products. Spanish language proficiency. Pay Range $20.00–$26.50 hourly Massachusetts law requires the posting of the salary range for advertised jobs. Individual base pay is determined based on a variety of elements including experience, skills, internal equity, and other factors. Equal Opportunity Employer White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and affirmative action employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, protected veteran or disability status, or any factor prohibited by law. #J-18808-Ljbffr Whitecap