New Business Manager

New Business Manager

Royal Mail is looking for ambitious and commercially driven New Business Managers to help grow our market share and win new customers across the UK. This is an exciting opportunity for a sales professional who thrives on identifying opportunities, building relationships and converting prospects into long-term customers. You'll play a key role in driving revenue growth, expanding our customer base and strengthening Royal Mail's position within the eCommerce, parcels and logistics markets.

About the Role

As a New Business Manager, you'll be responsible for identifying, developing and securing profitable new business opportunities. You'll manage the full sales cycle, from prospecting and pitching through to negotiation, onboarding and implementation. Working remotely and managing your own territory, you'll develop a healthy pipeline of opportunities, engage with decision-makers and deliver new revenue streams that support Royal Mail's commercial growth ambitions.

Key Responsibilities

• Identify and secure new business opportunities across your territory, driving revenue and volume growth.
• Build and maintain a strong sales pipeline, ensuring a consistent flow of future opportunities.
• Manage the full sales process from prospecting through to contract agreement and onboarding.
• Promote Royal Mail's products and services, identifying the best solutions for customer needs.
• Deliver revenue, contribution and volume targets while maintaining strong commercial discipline.
• Maintain accurate CRM records and provide high-quality sales forecasting and reporting.

About You

You are a self-motivated sales professional who enjoys hunting for new business and developing customer relationships. You thrive on achieving targets, enjoy negotiating with decision-makers and have the energy and determination to win new business in competitive markets.

What You'll Bring

• Experience in new business sales, business development or field-based sales roles.
• Strong prospecting, negotiation and closing skills.
• Excellent communication and presentation skills with the ability to influence senior decision-makers.
• Experience managing and developing a sales pipeline.
• Commercial awareness and a strong focus on revenue and profit generation.
• Good organisational skills and the ability to work autonomously.
• Experience within eCommerce, parcels, courier, logistics or related sectors would be advantageous.

Role Impact

This role is responsible for delivering significant new business revenue growth while supporting Royal Mail's wider commercial objectives. You'll directly contribute to expanding our customer base, increasing market share and strengthening our position within key growth markets.

Extra Benefits

• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Supportive and generous company sick pay
• Funded Dental – As a manager you are eligible to a level of employer funded dental insurance*
• Health Assessment – As a manager you are eligible to an employer funded health assessment every 2 years*
• Benefits Account – You will have access to your personal benefits account on our 'My Bundle+' platform. There are more than 800 retail offers to help you save on things like groceries, days out, holidays and your household bills as well as employer provided and voluntary benefits to suit your lifestyle.
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It's free, and it's for everyone.
*Available only to permanent employees

Next Steps

The next stage of the selection process will be an initial call with hiring manager. We plan to hold interviews on w/c 3rd August via Teams.

Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we'll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.

We understand that candidates may not meet all the criteria for the role. If your experience is different, but you have relevant skills we'd love to hear from you.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.

We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

Closing Date: 26th July. Please note, this advert may close early if the appropriate number of applications has been reached.