Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

SaaS Customer Support Specialist

Justworks

Justworks, Inc. is seeking a Customer Support Advocate in New York City to handle inquiries from small business employees about timecards, paychecks, benefits, and HR services. You will learn Justworks products, maintain strong customer relationships, and provide accurate guidance with empathy.

You will join a team that values collaboration, accountability, and a white-glove experience for customers, with training and ongoing growth opportunities in a fast-growing company.

#J-18808-Ljbffr
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the SaaS Customer Support Specialist in New York, NY vacancy
  •  ...documentation and have been expanding to support further healthcare operations, such as coding...  ...insights for product. Partner with the Customer Success team to deliver a consistent,...  ...role, ideally in healthtech or healthcare SaaS Troubleshooting instincts — you diagnose... 
    Suggested
    Remote work
    Shift work

    Nestmed, Inc.

    New York, NY
    3 days ago
  •  ...Propelus is seeking a high‑performing Customer Support Specialist to join our CE Broker team. This remote role targets power users in a fast‑paced SaaS environment, delivering expert assistance via live chat, email, and phone. You will handle complex issues, collaborate... 
    Suggested
    Remote work

    Propelus

    New York, NY
    5 days ago
  • Rippling is seeking a Customer Support professional to ensure our customers have a seamless experience with our finance, HR, and IT platform....  ...system. The role requires a Bachelor’s degree and 1-4 years of SaaS customer support experience, with strong problem-solving,... 
    Suggested

    Rippling

    New York, NY
    3 days ago
  •  ...Optro is hiring a Client Support Specialist (Working PT Hours) to join our team and guide clients...  ...You will become a product expert, help customers succeed, and work with engineering to escalate...  ...the platform. Ideal candidates have SaaS support experience, excellent... 
    Suggested
    Weekday work

    OPTRO

    New York, NY
    4 days ago
  •  ...A SaaS company specializing in insurance solutions is seeking an Entry-Level Customer Support Specialist. This remote position requires 2-3 years of experience in customer support for SaaS platforms. The ideal candidate will be proactive, possess excellent communication... 
    Suggested
    Remote work

    InsurePay

    New York, NY
    3 days ago
  •  ...Ashby is hiring Product Support Specialists to help customers across the APAC region. The role involves owning complex SaaS troubleshooting from first report to resolution and guiding customers through detailed workflows and best practices. You’ll work on projects to improve... 
    Shift work
    Weekend work
    Day shift

    Ashby

    New York, NY
    4 days ago
  •  ...the Philippines. About the Role: In theProduct Support Specialist role, you will be thefirst point of contact forour customers. You will wear many hats, and your work will...  ..., or Marketing as you grow with us in aglobal SaaS environment. This role would include working from... 
    Temporary work
    Remote work
    Work from home
    Worldwide

    PriceLabs

    New York, NY
    15 hours ago
  •  ...AIA Contract Documents is seeking a dedicated customer support specialist to serve as the primary contact for customers navigating the ACD software...  .... Ideal candidates will have at least 1 year of frontline SaaS support experience, strong phone support skills, and the ability... 
    Contract work
    Remote work

    AIA Contract Documents

    New York, NY
    2 days ago
  • Oneleet is a remote-first security and compliance platform hiring a Customer Support Specialist to be the first point of contact for customers navigating compliance for the first time. You’ll respond via Slack and email with a fast, friendly, and accurate support experience... 
    Remote job

    Oneleet

    New York, NY
    4 days ago
  •  ...Granicus is seeking a Customer Success Consultant to support adoption of our SaaS solutions for public sector clients. You will guide customers from onboarding through implementation and support, leveraging data and dashboards to drive value. Ideal candidates have 5+ years... 
    Remote work

    Granicus

    New York, NY
    2 days ago
  •  ...StarTex Software LLC, operating under the EHS Insight brand, is hiring a Customer Success Associate to onboard and support customers using our SaaS platform. This remote role emphasizes proactive guidance, strong communication, and delivering exceptional service to help... 
    Remote work

    StarTex Software

    New York, NY
    16 hours ago
  •  ...rental industry across the U.S. and Canada. The Customer Success role puts you at the center of this...  ...value from the product. Join a Series A–backed SaaS company at a pivotal growth stage, collaborate with a supportive team, and help create a world-class customer experience... 

    Renterra Inc.

    New York, NY
    3 days ago
  • HST Pathways is seeking a Customer Support Specialist to join our fully remote team. This role involves serving as the primary contact for customer inquiries related to our software offerings, requiring exceptional customer service and problem-solving abilities. The ideal... 
    Remote job

    HST Pathways

    New York, NY
    10 hours ago
  •  ...seeking a Renewals Sales professional in the United States to support our SaaS business unit and interact with the EMEA sales team. You will...  ...SLA compliance, timely management updates, and maintaining customer data in the CRM, while collaborating with cross‑functional teams... 

    Hirebridge

    New York, NY
    2 days ago
  • NetSPI is seeking an Associate Customer Success Manager to enhance client onboarding and ensure efficient usage of its SaaS delivery platform. This role is pivotal in enriching the customer journey and requires interaction with various levels of security professionals.... 
    Remote job

    NetSPI

    New York, NY
    10 hours ago
  •  ...outbound prospecting, set appointments, and track progress in our CRM, earning commissions for meeting and exceeding KPIs. The ideal candidate has at least two years in SaaS or payments, proven cold calling skills, and a collaborative mindset. #J-18808-Ljbffr NorthAB LLC
    Remote job

    NorthAB LLC

    New York, NY
    2 days ago
  • MOCA Systems, Inc. is hiring an entry-level Customer Success Associate to support clients using Touchplan in a remote capacity with occasional visits...  ...feedback to improve the UI/UX. A diploma and exposure to CS or B2B SaaS are preferred. #J-18808-Ljbffr MOCA Systems, Inc.
    Remote job
    Work at office

    MOCA Systems, Inc.

    New York, NY
    3 days ago
  •  ...marketing and software solutions exclusively focused on the automotive customer lifecycle. Backed by 20+ years of automotive and marketing...  ...responsibilities of the Field Performance Manager, (Automotive SaaS) include developing close relationships with your portfolio of assigned... 
    Local area
    Remote work
    Monday to Friday

    Affinitiv

    New York, NY
    3 days ago
  •  ...A fast-growing SaaS healthtech company is seeking a hands-on Product Marketer to connect Product, Marketing, and Sales in New York. This pivotal role requires 5+ years of product marketing experience in healthcare/enterprise B2B environments, with a focus on execution... 

    Talent Edge Recruiting

    New York, NY
    2 days ago
  • Codekeeper seeks an Outbound SDR to drive growth in the US market, highlighting our SaaS Source Code Escrow platform. The role centers on outbound outreach, demos, and building lasting customer relationships within a fast-paced, remote-first team. You will craft campaigns,... 
    Remote job

    Codekeeper

    New York, NY
    2 days ago
  • Huzzle is seeking two fluent French-speaking SDRs for a fully remote, independent-contractor role in SaaS sales. You will identify, engage, and qualify opportunities in the French market using world-class methodologies and a robust sales stack. Leverage a mature infrastructure... 
    Remote job
    For contractors

    Huzzle

    New York, NY
    2 days ago
  • Virta Health in the United States is seeking a results-driven outbound sales professional to join our healthcare SaaS team. You will map target accounts and executive stakeholders, and lead multi-channel campaigns to convert leads, helping health plans and employers access... 

    Virta Health

    New York, NY
    1 day ago
  •  ...Equipment: BYOD (16GB RAM) As a Technical Support Representative, you'll serve as the...  ...empathy, and analytical thinking to resolve customer issues, identify emerging trends, and partner...  ...qualifications: Experience supporting SaaS or digital healthcare products. Experience... 
    Full time
    Work at office
    Local area
    Immediate start
    Remote work
    Flexible hours
    Night shift

    SupportNinja

    New York, NY
    13 hours ago
  • $90k - $110k

     ...Representative (SDR) to fuel growth by identifying and engaging potential customers in the DME/HME and broader healthcare sectors. You will be the...  ...pay range of 90,000-110,000 USD per year. Join a fast-growing SaaS company transforming healthcare operations. #J-18808-Ljbffr... 
    Remote job

    NikoHealth

    New York, NY
    4 days ago
  •  ...for our Account Executive team. You’ll be the first point of contact for prospective customers across UK & Europe playing a critical role in driving revenue growth for our global SaaS/IoT platform. This role is ideal for someone who thrives in a fast-paced sales environment... 
    Base plus commission
    Work experience placement
    Remote work
    Work from home
    Worldwide

    Keycafe

    New York, NY
    2 days ago
  •  ..., is seeking a detail-oriented Billing Operations Consultant to support our Finance team with daily billing, accounts receivable, commission administration, and related tasks. The ideal candidate has SaaS billing experience and can manage recurring responsibilities independently... 
    Hourly pay
    Part time
    Remote work

    OneSignal

    New York, NY
    3 days ago
  •  ...clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing,...  .... Ongoing training, mentorship, and sales development support. Условия: Competitive base salary with a clear commission structure... 
    Full time
    For contractors
    Remote work

    Huzzle

    New York, NY
    1 day ago
  •  ...run the first discovery call before passing the opportunity on. This is a fully remote role reporting into the North American sales leadership team, ideal for learning enterprise SaaS selling in a specialist vertical and moving into an AE role. #J-18808-Ljbffr Unifocus
    Remote job

    Unifocus

    New York, NY
    3 days ago
  •  ...United States Digital Space LLC is seeking a Customer Experience Specialist to be the first line of support for internal teams and external customers. You will manage...  ...over time. Ideal candidates have 2+ years in SaaS support, experience with Zendesk/Salesforce, and fluency... 

    United States Digital Space LLC

    New York, NY
    14 hours ago
  • Huzzle is seeking a German-speaking Sales Development Representative to drive outbound SaaS opportunities in a fully remote US-based role. You will generate and qualify leads, book meetings for Account Executives, and work with a data-driven mindset in a fast-paced SaaS... 
    Remote job

    Huzzle

    New York, NY
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to SaaS Customer Support Specialist. Be the first to apply!