Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY :
Since opening the agency in 2014, we've built a close-knit team focused on helping customers protect what matters most while creating a supportive and rewarding workplace. Before becoming an agent, I spent time as an Agent Aspirant, which helped prepare me to lead and grow a successful agency.

Born and raised in Louisiana, I'm married with three children, and family is at the center of everything I do. That same family-oriented mindset extends into our office culture. We have a younger team that genuinely enjoys working together, supports one another, and values teamwork above all else.

We're looking for someone who wants stability, embraces a family atmosphere, and is motivated to grow. The ideal candidate is a self-starter who can lead when needed, contribute as a team player, and is committed to continuous improvement. If you're looking for a long-term career and opportunities to advance, you'll find them here.

ROLE DESCRIPTION:
As an Account Representative for Jordan Wiggins - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
• Establish customer relationships and follow up with customers, as needed. 
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.