Healthcare Virtual Assistant (US Remote)

About the Job

Supporting Patients. Empowering Healthcare. Making a Difference.

Your Purpose:

Were looking for a reliable compassionate and highly organised Healthcare Virtual Assistant to provide essential administrative and patient support to a healthcare this role youll help ensure the smooth day-to-day running of the practice by managing patient communications coordinating appointments maintaining accurate documentation and delivering professional virtual reception support. If you have experience in healthcare administration and are passionate about helping patients while keeping operations organised and efficient then this is for you!

Your Responsibilities:

Youll respond to patient enquiries via email phone and other communication channels manage patient records forms documentation and correspondence and assist with appointment scheduling confirmations and follow-ups. Youll handle general medical administrative tasks and data capturing communicate professionally and empathetically with patients and liaise with healthcare professionals and other relevant parties as required. Youll also help coordinate referrals authorisations reports and other healthcare-related documentation while ensuring patient information remains accurate secure and addition youll provide general virtual administrative and reception support to help the practice operate smoothly.

Whats Required:

You should have previous experience in healthcare administration medical reception or a similar role with experience communicating directly with patients. Strong written and verbal communication skills excellent attention to detail and outstanding organisational abilities are essential. You must be comfortable handling confidential and sensitive information have strong computer skills and be able to learn new systems quickly. Were looking for someone who is professional compassionate patient-focused and capable of working independently in a remote environment. Experience using medical practice management systems electronic medical records (EMRs) or other healthcare-related software will be an advantage.

Where you will be working:

This is a full-time remote position supporting a healthcare practice serving patients in the US. You can work remotely from your preferred location provided you have a reliable internet connection a suitable home-working environment and the ability to maintain professional communication throughout your working US hours and remotely allowing you to support the practice during its designated operating hours.

What you will receive:

Youll have the opportunity to contribute to the smooth running of a healthcare practice while helping patients receive professional compassionate and efficient administrative support. This role offers valuable experience in healthcare operations patient communication and medical administration with the opportunity to develop your skills in a remote working environment.

Ready to make a difference in healthcare

If youre organised patient-focused and experienced in medical administration apply today!

Send us your CV and a 12 minute video to telling us about your career journey experience and the value you bring. Lets get to know you!

Required Experience:

Junior IC