Pool Server

About the Role

At Four Seasons Hotel Nashville, the Pool Server brings the Rooftop & Pool experience to life by delivering thoughtful, engaging service and detailed knowledge of all food and beverage offerings. This role ensures guests enjoy a seamless, elevated poolside dining experience in a relaxed yet luxurious environment.

What You Will Do

• Provide detailed, engaging descriptions of all food and beverage items, including ingredients, flavors, and preparation methods.
• Enter guest orders into the point-of-sale system accurately, communicating special requests to the culinary team and ensuring proper timing and delivery.
• Compare completed kitchen orders with the original guest order and deliver items promptly to maintain food quality and presentation.
• Anticipate guest needs, assess satisfaction, offer recommendations, and respond swiftly and professionally to concerns or requests.
• Properly close guest checks, process cash and credit card payments, and ensure accurate handling of voids and complimentary items.
• Regularly walk the pool areas to offer amenities, refreshments, and support guest comfort.
• Collaborate harmoniously with coworkers and supervisors and uphold all Four Seasons Work Rules and Standards of Conduct.
• Assist with guest greeting and seating during peak business periods.

What You Bring

• High School Diploma or equivalent.
• Minimum of one year of food service or related hospitality experience.
• Ability to carry and balance trays safely and efficiently.
• Proficiency in processing payments and using point-of-sale systems.
• Reading, writing, and verbal proficiency in English.
• A warm, service-oriented approach aligned with Four Seasons standards.

What We Offer

• Competitive salary, wages, and a comprehensive benefits package
• Excellent training and development opportunities
• Complimentary dry cleaning for employee uniforms
• Complimentary employee meals

Schedule & Hours

• Full-time position
• Eight-hour shifts; schedule may include mornings, afternoons, evenings, weekends, and holidays depending on business needs

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.