Billing & Collections Specialist

Job Description

Job Description

Horizon House, a non-profit organization, has been widely recognized for its services as a provider of community-based behavioral health, intellectual disability, and homeless services in Eastern Pennsylvania and the state of Delaware. Each year, Horizon House provides a continuum of services at over 100 sites to over 4,5000 adults with psychiatric or developmental disabilities, drug and alcohol addictions, and/or homelessness. A pioneer in the field of community-based rehabilitation, Horizon House is widely recognized for its innovative approach to the delivery of services in a community setting.  Currently, we are seeking a full-time  Billing & Collections Specialist  to work in our Information Services and Technology Department.

• Responsible for maintaining and resolving the day-to-day billing and cash collections issues; following up on unpaid claims and filing appeals when appropriate.
• Process all checks, electronic payments, and adjustments in our EHR system.
• Knowledge of medical billing for behavioral health systems.
• Check eligibility and benefits verification.
• Timely follow-up on insurance claim denials, exceptions, or exclusions. Track past due balances and resolve discrepancies.  
• Preparing, reviewing, and transmitting claims using billing software, including electronic and paper claim processing.
• Verifies the completeness and accuracy of all claims after submission.

The successful candidate will have the following:

• High School diploma or GED equivalent and at least 2 years of general office experience, preferably using computers; or any combination of experience, education, or training that would provide the level of knowledge, skill, and ability required.
• A minimum of 3 years of experience in an EHR collections-specific role is preferred.
• An understanding of billing, collections, and receivable procedures is required.
• Strong written and verbal communication skills required.
• A strong attention to detail and the ability to complete job duties with a high degree of accuracy.
• Excellent customer service skills are required.  Must possess a high level of interpersonal skills, including the ability to respond calmly and make rational decisions in stressful situations.
• Ability and understanding of the use of a personal computer and appropriate software, including but not limited to Excel, Word, and Outlook.  Skilled in using ten-key adding machines.
• Flexibility in work schedule when required.
• Must be able to work as part of a team with peers and leadership within the organization.
• Strong problem-solving skills.

Scope:

• Required to sit for long periods.
• Light lifting and/or carrying, not to exceed 50 lbs.

Horizon House offers competitive compensation and a comprehensive benefits package including medical & dental, (9) nine paid holidays, paid time off, tuition reimbursement, retirement savings plan, voluntary tax-sheltered annuity, a transit benefit program, opportunities for advancement, and more.

To be considered an applicant for this position, please complete the pre-employment application.

Horizon House is an Equal Opportunity Employer