Administrative Coordinator

Administrative Dispatch Coordinator

PrimusLabs is seeking an administrative dispatch coordinator to join our team-oriented environment of food professionals in Lakeland, Florida. This individual's primary responsibility will be to provide exemplary customer service. They will assist the laboratory with administrative duties such as customer service, dispatching service providers, data entry, sample scheduling/receiving/processing, fielding phone calls at the lab, and occasional product pickups (clean DMV report required). An inclusive culture of creativity and collaboration, we approach our work confidently, learn quickly, improve constantly and celebrate our wins at every turn. If you're driven to perform in a fast-paced environment, you will fit right in.

Schedule: Tuesday - Saturday 10:00am to 6:30pm Hourly wage: $17.00 to $20.00 depending on experience.

General Responsibilities:

• Provide support to clients by ensuring seamless transition of samples from the client to the lab
• Schedule, coordinate, and dispatch service providers efficiently
• Receive samples, and process and review corresponding paperwork from various locations
• Maintain and update the monthly Micro Schedule
• Answer phone calls
• Track, collect, and ship customer supplies as needed
• Support other departments with administrative and operational tasks
• Perform all other tasks as assigned by management

Education: Associate degree or 2+ years of administrative experience

Qualifications:

• Professional customer service
• Data entry accuracy and multitasking skills
• Excellent verbal, written, and telephone communication skills
• Proficient with computers & Microsoft Office
• Strong organizational and time management abilities
• Self-motivated, quick learner, and proactive
• Touch typist 40 WPM or higher
• Preferred: Bilingual (English/Spanish)
• Flexible Schedule including weekends, holidays, and occasional overtime