Office Supervisor

Supervises, trains, and directs the clerical operations of the assigned Office Assistants and Office Technician. Allocates clerical functions to ensure completion within the time limits established. Ensures clerical personnel are receiving in-service training and all training associated with the Department and/or job related duties. Spot checks and reviews all clerical work for accuracy, completeness, and composition. Oversee the Area Suspense Files. Supervises equipment/supply requisitions. Maintains and secures Area files, and file on a daily basis as needed, and oversees the electronic Area Files system and Area file suspense system. Completes and/or oversees required monthly, quarterly and annual reporting as required. Proofreads out-going memorandums, letters, forms, MIS messages, and correspondences. Reviews for completeness, copies and distributes to staff.

Provides for the proper control and accounting of petty cash funds and transmittal for weekly reporting to Headquarters, and purchase miscellaneous equipment and supplies, oversees contract invoice processing, and maintains a P-Card and makes P-Card purchases. Maintains the retention of all Area reports and correspondence. Establishes procedures to ensure the timely and accurate destruction of Area reports and correspondence.

Reviews and processes all transfers, relocation packages, retirement, injuries, and other personnel related forms. Reviews evaluate and prepares performance evaluations for clerical personnel to ensure maximum performance, which includes the CHP 118A, Annual Performance Appraisals and STD 636, Report of Performance for Probationary Employees.Processes electronic and manual CHP 71, Attendance Reports. Upon receiving draft copies of the manual CHP 71 for non-uniform employees and managerial staff, the OSS II will verify accuracy of all information before transferring information on the original CHP 71. Maintains absence log to document sick leave usage. Maintains and updates the CHP 442, Individual Accident, Injury and Safety Recognition, forms maintain the OSHA 300 log and process related CHP 121, Employer's Report of Occupational Injury or Illness files. Coordinates the hiring process as outlined in departmental policy to refill vacant clerical positions. Prepares documentation to request refill, advertise, conduct interviews for candidate selection and prepare required documents for new hires.


Prepares monthly Assigned Personnel and Equipment report for Area personnel. Includes the tracking and recording of personnel activity; transfers in/out, pending retirement, limited duty and vacant potions. Processes related reports through proper channels. Analyzes clerical support needs of the Area, and assigned work to ensure equitable workloads. Answers incoming telephone calls by the fourth ring as necessary. Acts as first level of review for Bargaining Unit 4 employees complaints and/or grievances.


Performs other job related duties as required.

You will find additional information about the job in the Duty Statement .

Working Conditions
Monday through Friday 8:00am - 5:00pm, except for state holidays.


Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• OFFICE SERVICES SUPERVISOR II

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-529264


Position #(s):
388-550-1150-001

Working Title:
Office Supervisor


Classification:
OFFICE SERVICES SUPERVISOR II $4,375.00 - $5,482.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.


# of Positions:
1


Work Location:
Los Angeles County


Telework:
In Office


Job Type:
Permanent, Full Time


Department Information California Highway Patrol
Santa Fe Springs Area
10051 Orr and Day Road
Santa Fe Springs, CA 90670

The mission of the California Highway Patrol (CHP) is to provide the highest level of Safety, Service, and Security. The CHP offers challenging and exciting careers in the field of law enforcement. If you are interested in diversity, challenges, and opportunities, the CHP invites you to apply to become a part of our professional organization. We remain competitive and current with training and technology, keeping the citizens of California safe. We have many employment opportunities, and we invite you to look into the California Highway Patrol for your future.
Department Website:


Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

The California Correctional Health Care Services Office Services Supervisor II certification list is being utilized to recruit for this position. Applicants must meet the minimum qualifications for the Office Services Supervisor II classification to be eligible to take the examination. To obtain certification list eligibility, please view the examination bulletin link at CalCareers and follow all instructions. In addition to applying for the examination, applicants MUST submit an application to this Job Control to be considered for the position.



Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 8/31/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).


How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:


Address for Mailing Application Packages


You may submit your application and any applicable or required documents to:


California Highway Patrol
052/Selection Standards and Examinations
Attn: Naoka Iwaya
P.O. Box 942898


Sacramento , CA 94298-0001


Address for Drop-Off Application Packages


You may drop off your application and any applicable or required documents at:


California Highway Patrol
052/Selection Standards and Examinations
Classification and Hiring
601 North 7th Street


Sacramento , CA 95811


08:00 AM - 05:00 PM


Required Application Package Documents


The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Criminal Record Supplemental Questionnaire

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.


Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:


Be able to multi-task, communicate effectively and handle unique situations.



Benefits Benefit information can be found on the CalHR website and the CalPERS website.



Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Department Website:
Human Resources Contact:
Naoka Iwaya
View phone number on click.appcast.io


Hiring Unit Contact:
Lieutenant Jennifer Hannum
View phone number on click.appcast.io


Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Equal Opportunity & Access Section
View phone number on click.appcast.io
View email address on click.appcast.io
California Relay Service: View phone number on click.appcast.io (TTY), View phone number on click.appcast.io (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.


Additional Application Submission Requirements
Interested individuals shall submit a Criminal Record Supplemental Questionnaire with their STD. 678 Employment Application. Hard copy applications must also include the classification title, job control number (JC-529264) and/or position number 388-550-1150-001 on the application.


It is required to submit work/employment experience, dates, hours worked, supervisor names, and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute for a state application. Applicants who fail to submit a complete state application may not be considered.


Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver's license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.


Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time.


Other
Please note: To obtain list eligibility, you will need to take and pass an examination for the classification to establish list eligibility prior to a job offer. Please visit the link below to search for an examination.

Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee receives a temporary reduction in pay in exchange for PLP 2025 leave credits. The percentage of the temporary salary reduction and the number of PLP 2025 leave credits are determined by the position's assigned bargaining unit. The salary range(s) included in this job advertisement do not reflect the temporary salary reduction.


Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.


It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.