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Sales Operations Analyst

$45 - $50 per hour

System One Holdings, LLC

Sales Operations Analyst

Location: San Jose, CA Type: 18 month contract Compensation: $45-50/hour, depending on qualifications Work Model: Hybrid – Tuesday, Wednesday and Thursday onsite Hours: 40.0

Overview

Support Quote-to-Cash operations by managing sales and order processes, maintaining system data, and coordinating activities across Sales, Finance, Legal, and Operations. This role supports SAP and Salesforce-related processes to improve operational efficiency and business performance.

Responsibilities
  • Manage Quote-to-Cash activities, including quote processing, order management, billing support, return merchandise authorizations (RMAs), and order tracking.
  • Maintain and update customer, product, pricing, and order data within business systems to support operational accuracy and reporting.
  • Support SAP and Salesforce processes, including data maintenance, troubleshooting, reporting, and user support activities.
  • Analyze operational data and performance metrics using Excel and reporting tools to identify trends, monitor backlog, and support process improvement initiatives.
  • Coordinate with Sales, Finance, Legal, and Operations teams to facilitate approvals, documentation, order fulfillment, and other business-critical workflows.
Requirements
  • Experience supporting Quote-to-Cash (Q2C) processes, including quoting, order management, fulfillment, billing, or related sales operations activities.
  • Proficiency with Microsoft Excel, including data analysis functions such as PivotTables, formulas, and VLOOKUP/XLOOKUP.
  • Experience working with enterprise business systems; SAP SD/MM and Salesforce experience preferred.
  • Knowledge of data management, reporting, data quality, and system support processes within a sales or operations environment.
  • Associate degree, bachelor's degree, some college coursework, or equivalent relevant professional experience preferred.
Vacancy posted 2 days ago
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